Maria Collado
Brooklyn
Summary
Dedicated and responsible individual with prior customer service experience. Looking for an opportunity that offers stability and growth in designed field.
Overview
5
5
years of professional experience
Work History
Staffing Coordinator
Eprine Home Care
12.2023 - Current
- Made sure all hha/pca’s clocked in and out correctly
- Prebilling;Fixed overlapping shifts, unbalanced visits,
- Spoke to aides regarding their medicals
- Assigned the right aide to go to the patients home either as replacement or permanent
- Oncall 24/7
- Answering/ sending out emails
Staffing Coordinator
White Glove Community Care
12.2022 - 11.2023
- Coordinated and planned work shift schedules according to hha/pca availability
- Found the best suited hha/pca for the patient according to their needs
- Answered incoming phone calls
- Responded to emails from managers
CSR
Medly Pharmacy
01.2022 - 12.2022
- Company Overview: (Closed Down)
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Answered inbound calls, chats and emails to facilitate customer service
- Scheduled and confirmed appointments
- Managed inventory and ordered new stock to refill low running items
Cashier
Ozzie’s Fresh Market
12.2019 - 01.2022
- Collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Helped customers find specific products, answered questions and offered product advice
- Helped with purchases and signed customers up for rewards program
- Scanned merchandise using point-of-sale system for accurate purchase totals
- Answered customer questions and provided store information
Education
High School Diploma - undefined
Williamsburg Charter High School
Brooklyn, NY06.2020
Skills
- Customer service
- High-energy attitude
- Problem-solving abilities
- Organized and Efficient
- Teamwork and Collaboration
- Answering Phones
- Multitasking
- Fluent in Spanish
- Time Management
Timeline
Staffing Coordinator
Eprine Home Care
12.2023 - Current
Staffing Coordinator
White Glove Community Care
12.2022 - 11.2023
CSR
Medly Pharmacy
01.2022 - 12.2022
Cashier
Ozzie’s Fresh Market
12.2019 - 01.2022
High School Diploma - undefined
Williamsburg Charter High School
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