Maria Contreras
Thousand Oaks,CA
Summary
Dependable and motivated professional with several years of previous work experience and a strong commitment to teamwork, organization, and achieving goals. Possesses strong communication, time-management, multitasking, and problem-solving skills, with the ability to adapt to new environments and learn quickly. After dedicating the past three years to raising a family, eager to return to the workforce and contribute valuable skills, a positive attitude, and a strong work ethic to a new opportunity. Open to a variety of positions with opportunities for professional growth and development.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Property Manager
Area Housing Authority County of Ventura
Newbury Park, California
08.2017 - 04.2024
- Managed housing authority properties across County of Ventura portfolios.
- Coordinated tenant screenings, lease signings, and move-in paperwork.
- Conducted unit inspections for safety, habitability, and program compliance.
- Communicated with residents about lease rules, concerns, and service requests.
- Scheduled maintenance work orders with vendors and field staff.
- Handled resident complaints and expedited maintenance requests.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
Section 8 Specialist
Area Housing Authority County of Ventura
Newbury Park, CA
12.2014 - 08.2017
- Processed Section 8 recertifications for Ventura County housing authority participants.
- Reviewed tenant eligibility documents and verified income, family, and household data.
- Explained voucher rules, lease terms, and program requirements to families and landlords.
- Maintained confidential records in housing software and case files for compliance.
- Maintained client files with up-to-date records for all Section 8 participants.
- Ensured that all paperwork was completed accurately prior to submitting it to HUD.
- Advised landlords on legal obligations under the Section 8 program rules and regulations.
- Provided information to clients regarding program regulations, policies, and procedures.
- Maintained a positive working relationship with fellow staff and management.
Office Clerk
Area Housing Authority County of Ventura
Newbury Park, CA
08.2014 - 12.2014
- Answered phones and greeted residents with courteous service in housing office.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
- Supported county housing office workflow through clerical tasks and daily customer service.
- Processed mail, forms, and correspondence for Housing Authority departments.
- Processed incoming and outgoing mail daily.
- Prepared office packets, notices, and document copies for staff and applicants.
- Organized office supplies and maintained an inventory of stock items.
Education
Thousand Oaks High School
Thousand Oaks, CASome College (No Degree) -
Moorpark College
Moorpark, CASkills
- Lease administration
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Property Manager
Area Housing Authority County of Ventura
08.2017 - 04.2024
Section 8 Specialist
Area Housing Authority County of Ventura
12.2014 - 08.2017
Office Clerk
Area Housing Authority County of Ventura
08.2014 - 12.2014
Thousand Oaks High School
Some College (No Degree) -
Moorpark College