Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Cordova

North Hollywood,CA

Summary

Seasoned Customer Associate with 3 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Overview

5
5
years of professional experience

Work History

Customer Service Associate

Jairo Emilio Gonzales
03.2020 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.

CNA in Training

Private Practice
06.2018 - 10.2019
  • Provided customized care according to individual health plan.
  • Organized and managed patient charts and files.
  • Worked alongside certified CNA to check vitals and tend to patient need.
  • Provided informational resources to patients and families regarding treatments, guidelines and plans.

Education

Associate of Science - Pharmacy Technician

Burbank Adult School
Burbank, CA
07.2023

Skills

  • Customer Service and Assistance
  • Presenting Solutions
  • Bilingual
  • Correcting Discrepancies
  • Guest Services
  • Hospitality and Accommodation

Timeline

Customer Service Associate

Jairo Emilio Gonzales
03.2020 - Current

CNA in Training

Private Practice
06.2018 - 10.2019

Associate of Science - Pharmacy Technician

Burbank Adult School

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Maria Cordova