Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Hi, I’m

MARIA CORTES

Event Manager
Harlingen,US
MARIA CORTES

Summary

Dedicated professional with demonstrated strengths in customer service, time management, and multi task oriented. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

17
years of professional experience

Work History

MKTG
New Jersey, New York

Booking Coordinator
10.2020 - 01.2023

Job overview

  • Booking rep for New Jersey
  • Assist New Jersey Marketing Manager in rescheduling any cancellations
  • Build relationships with Liquor Store owners and decision makers to facilitate scheduling of events Schedule events according to Account needs, sales rep requests and DIAGEO andMKTG guidelines Meet monthly goals and deadlines.

MKTG
San Antonio, TX

Brand Ambassador
08.2017 - 01.2023

Job overview

  • Promote Diageo brands through key communication points outlined in brand/program training manuals Attend market brand and program trainings when invited by Event Team
  • Arrive to events on time, in appropriate costume/uniform as specified by Event Team, and be prepared to execute promotions as outlined
  • Actively and pleasantly engage consumers at the point of experience, purchase and consumption
  • Promote Diageo brands through key communication points outlined in brand/program training manuals Sample product (where legal and within local legal limitations and as per policy)
  • Distribute Diageo premiums to consumers
  • Follow Responsible Server Guidelines and report Guideline violations
  • Pre-merchandise accounts with Diageo point-of-sale (POS)
  • Pay for bar spend or product via MKTGINC road account check or Gift Card
  • Pick up or accept delivery of promotional materials from Event Team
  • Ensure proper care and return of company property (i.e. – uniforms, event materials, etc.) Completing post-event recap (ERF) in MKTGINC reporting website
  • Take digital event photos
  • Report on competitive activity in market
  • Maintain appropriate appearance for consumer appeal
  • Follow company policy and procedures
  • Such other related duties and responsibilities as assigned by Event Team or Company
  • Travel accordingly to San Antonio, Corpus Christi, Laredo and the RGV for events.
  • Lead Brand Ambassador, assists in training new staff
  • Lead Machinist for M40, Don Julio 1942, and Cube lazer .
  • Travel occasionally to transport machinery.

MKTG
San Antonio, TX

Event Market Manager
01.2024 - 04.2026

Job overview

Oversaw staff in Laredo Corpus Christi TX , San Antonio TX, and the Rio Grande Valley TX. Managed and audited events. Market Hiring/ training Manager. Revised and approved all event reports before sending to clients. Handled Payroll for the entire Market. Authorized and approved monthly staff expenses. Analyzed Monthly/Weekly Budgets and funded accordingly. Staffed events. Worked directly with distributing reps to ensure event success. Was on call 24/7 to troubleshoot any obstacles that may arise during events.

MKTG
New York, NY

Associate Manager
01.2023 - 01.2024

Job overview

Reported directly to the Company Global Director. Assisted as a Temp/Market Manager when any Manager was out in the Region. Assisted 6 different Markets and 2 Regions with Payroll, Staffing, Expenses and Scheduling. Official National Trainer for all new Brand Ambassadors.

MKTG
San Antonio, Texas

Central Booking Coordinator
04.2019 - 12.2019

Job overview

  • Assisting in Booking events according to program allocations
  • Developed relationships with Liquor store and Bar owners and other decision makers to facilitate scheduling requests
  • Proficient in Bookedout
  • Booking coordinator for San Antonio, Corpus Christi and the Rio Grande Valley
  • MKTG email credentials
  • Assisted Marketing Manager with any cancellations and rescheduling needed

MERIDA HEALTHCARE GROUP
Harlingen, TX

Marketing/HR Director, HR Director
06.2015 - 02.2017

Job overview

  • As Marketing Director, Identified, developed and evaluated marketing strategies based on knowledge of company objectives and healthcare needs and regulations
  • Worked effectively in a heavily cross-functional, fast paced environment
  • Led a team of 17 marketers in Harlingen, 9 in Corpus Christi , and 4 in Laredo TX
  • Traveled twice a week to hold marketing meetings with staff
  • Increased census from 230 to 564 in 3 months by creating structure,setting goals and rewarding employees accordingly
  • Assessed performance and developed strategies to achieve individual and company goals Directed meetings and presentations for multiple departments
  • Adapted accordingly to multiple management needs
  • In charge of Human Resources for entire company with 10 locations
  • Recruited and interviewed 15 applicants per week. Educated , trained and advised managers on organizational policy matters and recommended needed changes
  • Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems
  • Created new policy and procedures for the company
  • Represented the agency on unemployment claims, appeals, discrimination and sexual harassment law suits Won every claim, appeal and law suit for the company.

JERRY'S AUTO SALES
San Benito, TX

Marketing Director/Spokesperson
09.2014 - 06.2015

Job overview

  • As Marketing Director, created marketing campaigns throughout the year to stay on top of the competition
  • Researched and made all media buys for the agency including TV, radio , billboards and email marketing Kept a close relationship with media reps and analized results
  • Accountable for agency sales, customer service and inventory of vehicles
  • As Spokesperson, created commercial scripts, designed art work for billboards and represented the agency on all social media
  • With my marketing strategy and consistent hard work, I took the Jerry's Auto Sales from 6th place to 1st place in the Rio Rande Valley, competing with all the car dealerships.

KGBT ACTION 4 NEWS
Harlingen, TX

Account Executive
06.2012 - 09.2014

Job overview

  • Created new revenue streams through delivery of new marketing campaigns for local businesses Accountable for maintaining and upgrading a list of existing accounts as well as contracting new business Attended numerous community events to keep up to date with competitors and what they were offering. Constantly researched on ways to help business grow
  • Made and exceeded goals given by the company on both TV and email marketing
  • Volunteered to be part of every step of production of commercials for my clients
  • Learned to write commercial scripts in English/Spanish based on my clients' needs.

GUESS.COM
Laredo, TX

Store Manager
01.2009 - 03.2012

Job overview

  • Directed and supervised employees, engaged in sales, inventory-taking and reconciling cash receipts
  • Determined staff promotions and demotions, and terminated employees when necessary by working very closely with Human
  • Esources
  • Stocked and restocked inventory when shipments were received
  • Reorganized the sales floor to meet, company demands
  • Completed weekly schedules according to payroll policies
  • Trained all new managers on store procedures and policies
  • Maintained daily record of all transactions
  • Trained staff to deliver outstanding customer service
  • Analyzed marketing information and translated it into strategic plans
  • Addressed and corrected sales staff communication issues in a tactful and effective manner Worked closely with the district manager to formulate and build the store brand
  • Contributed to merchandising ideas at team sale meetings
  • Developed and executed annual sales plans and strategies for my territory
  • Delivered exceptional account service to strengthen customer loyalty
  • Increased yearly revenue by 1.5 million
  • Received Regional award for Loss Prevention
  • Led a sales team of 30 and focused on developing and empowering them to be successful.

Education

Fort Ringgold HighSchool
Rio Grande City, TX, US

HIGH SCHOOL DIPLOMA
01-1991

University Overview

  • Involved in Art, Drama and Poetry Club
  • Student Council Class Representative
  • Ran cross country, was a JV High school
  • Ead cheerleader and Drill Team member.

Skills

  • Personal and professional integrity
  • Sound decision making
  • Conflict resolution
  • Confident public speaker
  • Promotional Awareness
  • Multitasking
  • Strong organizational skills
  • Adapts to different needs
  • Travel Flexibility
  • Problem solving
  • Fluent in Spanish (written and oral)
  • Strong communication skills
  • Self directed and motivated
  • Effectively influences others
  • Deadline driven
  • Relationship and Team building
  • M40 Lead Machinist
  • Payroll Specialist
  • Event Audits
  • National/Onboarding/Training

LANGUAGES

Fluent in Spanish (written and oral communications)

Timeline

Event Market Manager

MKTG
01.2024 - 04.2026

Associate Manager

MKTG
01.2023 - 01.2024

Booking Coordinator

MKTG
10.2020 - 01.2023

Central Booking Coordinator

MKTG
04.2019 - 12.2019

Brand Ambassador

MKTG
08.2017 - 01.2023

Marketing/HR Director, HR Director

MERIDA HEALTHCARE GROUP
06.2015 - 02.2017

Marketing Director/Spokesperson

JERRY'S AUTO SALES
09.2014 - 06.2015

Account Executive

KGBT ACTION 4 NEWS
06.2012 - 09.2014

Store Manager

GUESS.COM
01.2009 - 03.2012

Fort Ringgold HighSchool

HIGH SCHOOL DIPLOMA
MARIA CORTESEvent Manager
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