Maria Coyier
Seattle,WA
Summary
Achieved successful project outcomes by applying management and supervision skills to foster team collaboration. Recognized for establishing strong partnerships with clients, peers, and business partners. Drove initiatives that encouraged teamwork towards accomplishing shared missions.
Overview
2018
2018
years of professional experience
Work History
Assistant store Manager
Lush Cosmetics
Seattle
01.2019 - 2023
- Previous employment
- Assisted in managing daily store operations and maintaining visual merchandising standards.
- Trained and mentored new team members on product knowledge and customer service protocols.
- Enhanced customer experience by resolving inquiries and fostering a welcoming shopping environment.
- Monitored sales performance metrics to identify trends and recommend actionable improvements.
- Implemented staff scheduling efficiencies to optimize labor costs while meeting business needs.
- Supported training workshops focused on sustainability practices and ethical sourcing initiatives within the team.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Manager
Osprey Bistro
Seattle, WA
04.2019 - 2022
- Trained and mentored staff on menu offerings and customer service best practices.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed staff schedules to align with peak business hours and maximize productivity.
- Collaborated with culinary team to create seasonal menus based on customer preferences.
Restaurant Manager
El Camino
Seattle
2018 - 2022
- Restaurant Management experience
- Oversaw daily restaurant operations, ensuring exceptional service and customer satisfaction.
- Managed staff recruitment, training, and performance evaluations to build a high-performing team.
- Established operational procedures that increased efficiency and streamlined workflows across departments.
- Fostered a positive work environment through effective communication and team-building initiatives.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Account Coordinator
Mario Badescue
01.2017 - 01.2018
The Point
Burien
01.2016 - 01.2018
- Restaurant Management experience
Specialist and Sales associate
Nordstrom /Tom Ford
01.2015 - 01.2016
- Assisting and building and planning major events.
- I was in charge of display during sales, which the company recognized.
- Promoting positive and professional vendor relationships.
- Maintaining a high standard of sales, and appearance.
Account Coordinator
REN Skincare
01.2014 - 01.2015
- Training and motivating team at all doors including, Sephora and Blue Mercury.
- Educating the team on product knowledge and new product launches. Along with holding training classes in the form of master classes or a touch base with the entire team.
- Ensuring that all departmental resets and planograms are done with high standard, and maintained.
- Travel to and maintain retail accounts in the Washington, Portland, and Canada area.
Lead Artist/Trainer
Tarte cosmetics
01.2013 - 01.2015
- Training and motivating team at Sephora, Ulta, and Macy’s. Holding storewide master classes, and one on one coaching.
- Educating the team on product knowledge and new product launches.
- Ensuring that all departmental resets and planograms are done with high standards.
- Maintaining a high standard of sales, and ensuring all needs are addressed at every door. Worked with Account Executive in planning over 5 major events that exceeded goals reaching over 10,000$.
Market Specialist
Living Proof
01.2013 - 01.2014
- Training and motivating team while in store.
- Educating retail and salon staff on product knowledge and new product launches.
- Ensuring that all departmental resets and planograms are done with high standards.
Resident Artist
Stila Cosmetics
01.2010 - 01.2014
- Training and motivating team while in store.
- Assisting and building sales during events, and while in store.
- Promoting positive and professional vendor relationships and coordinating all in-store events.
- Educating team on product knowledge.
Senior Specialist
Too Faced Cosmetics
01.2012 - 01.2013
- Build relationships with General Managers, Store Directors and Prestige Managers within 13 designated Northwest Territory doors.
- Review of store sales with Business Development Executive to strategize achieving sales goals.
- Educate retail staff at Sephora, Ulta and Macy’s.
- Conduct master class for Round Robin style training at Macy’s.
- Execute Mini and Mega events within our Retail partners.
- Communicate visual and stock concern needs to Business Development Executive.
Associate Counselor/Yoga Instructor
Lakeside Milam Burien
01.2010 - 01.2012
Joey Restaurant
Tukwila
01.2008 - 01.2012
- Restaurant Management experience
Cosmetic Counter Manager/ Department
Nordstrom
01.2005 - 01.2007
Red Robin
Tukwila
01.1997 - 01.2002
- Restaurant Management experience
Education
Chemical dependency
01.2010
Yoga Teacher Training
01.2003
Skills
- Relationship management
- Pricing strategy
- Data interpretation
- Competitor analysis
CUST
- League Member of Jet City Rollergirls: All-star team, home team, and Bout Production.
- “ I believe that laughing is the best calorie burner. I believe in being strong when everything seems to be going wrong. I believe that happy girls are the prettiest girls. I believe in miracles.” - Audrey Hepburn-
Timeline
Manager
Osprey Bistro
04.2019 - 2022
Assistant store Manager
Lush Cosmetics
01.2019 - 2023
Account Coordinator
Mario Badescue
01.2017 - 01.2018
The Point
01.2016 - 01.2018
Specialist and Sales associate
Nordstrom /Tom Ford
01.2015 - 01.2016
Account Coordinator
REN Skincare
01.2014 - 01.2015
Lead Artist/Trainer
Tarte cosmetics
01.2013 - 01.2015
Market Specialist
Living Proof
01.2013 - 01.2014
Senior Specialist
Too Faced Cosmetics
01.2012 - 01.2013
Resident Artist
Stila Cosmetics
01.2010 - 01.2014
Associate Counselor/Yoga Instructor
Lakeside Milam Burien
01.2010 - 01.2012
Joey Restaurant
01.2008 - 01.2012
Cosmetic Counter Manager/ Department
Nordstrom
01.2005 - 01.2007
Red Robin
01.1997 - 01.2002
Chemical dependency
Yoga Teacher Training
Restaurant Manager
El Camino
2018 - 2022