Maria Cranford
Stockton,CA
Summary
Knowledgeable Patient Registration Representative highly proficient in coordinating smooth admissions and appointment registrations. Well-versed in current codes and insurance procedures. Detail-oriented in building and updating files.
Overview
2
2
years of professional experience
Work History
Patient Registration Clerk
SJGH
French Camp, CA
10.2021 - Current
- Greeted and registered patients in a courteous and professional manner.
- Verified patient information, including insurance coverage and obtaining necessary signatures on forms.
- Processed payments for services rendered.
- Responded to inquiries from patients regarding their accounts or services offered by the facility.
- Asks questions of patients and/or their relatives; enters information into the hospital system; screens material for completeness and accuracy.
- Matches account numbers with financial codes; verifies insurance or Medic-Cal coverage; checks insurance I.D. cards and Medic-Cal labels; checks records for verification of Medic-Cal/Medicare coverage.
- Obtains signatures on appropriate forms; types I.D. cards and stamps patients’ records; posts or verifies information.
- Explains rules, regulations, policies and procedures pertaining to patient registration.
- Directs patients to appropriate office, clinic or treatment center for services; may maintain a system of clinic appointments.
- Operates standard office machines such as computer terminals, automatic copiers, calculators and microfiche readers.
- May act as lead worker; may check and review work of others; may train others as assigned.
Education
General Studies
San Joaquin Delta College
Stockton, CASkills
- Organizational Skills
- Adaptability and Flexibility
- Reliability
- Problem-solving abilities
- Medical terminology knowledge
- Appointment Scheduling
- Insurance Verification
- Data Entry
- Payment Collection
- Patient Relations
- Effective Communication
- Adaptability
- Eligibility Determination
- Decision-Making
- Professionalism
- Professional Demeanor
Timeline
Patient Registration Clerk
SJGH
10.2021 - Current
General Studies
San Joaquin Delta College
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