Maria Cruz
Mandan,ND
Summary
Detail-oriented professional with a background in cosmetology and CNA roles. Known for strong documentation accuracy and effective communication, contributing to repeat business and positive client outcomes. Ready to leverage expertise to enhance client experiences and support team success.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Cosmetologist
Glance Spa And Salon
Bismarck, North Dakota
01.2025 - Current
- Provided personalized hair and skin consultations to clients at Glance Spa And Salon.
- Performed a variety of hair treatments, including cutting, coloring, and styling services.
- Educated clients on proper aftercare for hair and skin treatments.
- Engaged clients to create memorable experiences, fostering client loyalty and repeat visits.
- Collaborated with team members to enhance overall client experience during appointments.
- Managed appointment scheduling and ensured timely service delivery for clients.
- Coordinated client appointment scheduling to ensure smooth operations. through scheduling software programs.
- Assisted in promoting new services and products available at Glance Spa And Salon.
- Maintained cleanliness and organization of work stations and tools at the spa.
- Trained new staff members on salon policies and procedures.
- Supported senior stylists in executing intricate color formulations for clients. with complex color formulations.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
Cna
St Vincent De Paul Nursing Home
Bismarck, North Dakota
05.2018 - 04.2021
- Monitored vital signs and reported changes to nursing staff promptly.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Assisted residents with daily living activities and personal care tasks.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Communicated effectively with residents to ensure comfort and well-being.
- Documented care provided in resident charts accurately and timely.
- Documented patient care services by charting in designated areas.
- Trained new staff on procedures and best practices for resident care.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
Education
Associate of Arts - Cosmetologist
The Hair Academy
Bismarck01-2023
High School Diploma -
Centennial Boces High School
Greeley, CO05-2015
Skills
- Client consultation
- Appointment scheduling
- Documentation accuracy
- HIPAA compliance
- Staff training
- Team collaboration
- Time management
- Organization and time management
- Microsoft Word
- Critical thinking
- Multitasking Abilities
- Communication
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
- Volunteer: Pansy’s peeps
- Volunteer: Ministry on the margins
- Volunteer: shaggy shuffle
- Volunteer: Suicide prevention block party
Timeline
Cosmetologist
Glance Spa And Salon
01.2025 - Current
Cna
St Vincent De Paul Nursing Home
05.2018 - 04.2021
Associate of Arts - Cosmetologist
The Hair Academy
High School Diploma -
Centennial Boces High School