Maria Dalakouras
Plainfield,IL
Summary
Dynamic and highly reliable professional with extensive experience in hospitality management and personal training. Proven track record in enhancing customer engagement and optimizing operations. Skilled in multitasking and maintaining cleanliness, while fostering a positive team environment. Adept at training staff and implementing effective promotional strategies to drive sales.
Overview
19
19
years of professional experience
Work History
Bartender
Corrigan’s Pub
Shorewood, IL
12.2024 - Current
- Prepared a diverse range of cocktails and beverages, ensuring quality and consistency in every drink served.
- Engaged with customers to provide personalized service, fostering a welcoming atmosphere in the pub.
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety standards.
- Assisted in training new bartenders on beverage preparation techniques and menu offerings.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Upheld strict regulations for safe alcohol service and food safety.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Field Supervisor
C&N Construction Inc
Hillside, IL
11.2019 - 10.2025
- Coordinated daily site activities to ensure efficient workflow and adherence to project specifications.
- Implemented safety protocols, reducing on-site incidents and promoting a culture of safety.
- Developed training programs for new team members to enhance skills and improve overall site performance.
- Conducted regular inspections to ensure compliance with construction standards and regulatory requirements.
- Conducted site inspections to ensure adherence to quality assurance standards.
- Resolved on-site issues by collaborating with contractors and subcontractors.
- Trained new field personnel on company policies and safety protocols.
- Promoted a culture of teamwork and accountability among field staff.
- Led weekly team meetings to discuss project progress and address concerns.
Restaurant Bar Manager
Gas Light Pub
08.2019 - 10.2023
- Directed daily operations of bar, ensuring adherence to policies and procedures.
- Trained and supervised staff on cocktail preparation and customer service best practices.
- Scheduled staff shifts to optimize coverage during peak hours, enhancing service efficiency.
- Monitored inventory levels, placing orders to maintain stock availability without excess.
- Implemented promotional events that increased foot traffic and enhanced customer engagement.
- Coordinated private events and special functions, ensuring seamless execution and guest satisfaction.
General Manager
Park Tavern Rosemont
Rosemont, IL
06.2013 - 05.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Assistant Manager
Bar Louie Skokie
01.2010 - 05.2013
- Assisted in training new staff members on operational procedures and customer service standards.
- Implemented process improvements to streamline inventory management and reduce waste.
- Collaborated with team members to enhance customer engagement and satisfaction levels.
- Ensured compliance with health and safety regulations within the restaurant environment.
- Managed scheduling for staff to optimize coverage during peak hours and events.
Personal Trainer
XSport Fitness
05.2007 - 01.2011
- Developed tailored fitness programs to meet diverse client needs and goals.
- Conducted comprehensive fitness assessments to establish individual client benchmarks.
- Maintained equipment to ensure safety and optimal performance during training sessions.
- Facilitated group training sessions to enhance client motivation and camaraderie.
- Tracked client progress consistently, adjusting plans to align with evolving fitness levels.
- Developed engaging group training sessions focused on building camaraderie and motivation among participants.
Education
Sonography
Joliet Junior College
Joliet, ILNo Degree - Criminal Justice
Northwestern Business College
Chicago, ILBusiness
Moraine Valley Community College
Palos Hills, ILSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Cleanliness and hygiene
- Customer service expertise
- Handling difficult customers
Languages
Greek
Native or Bilingual
Timeline
Bartender
Corrigan’s Pub
12.2024 - Current
Field Supervisor
C&N Construction Inc
11.2019 - 10.2025
Restaurant Bar Manager
Gas Light Pub
08.2019 - 10.2023
General Manager
Park Tavern Rosemont
06.2013 - 05.2017
Assistant Manager
Bar Louie Skokie
01.2010 - 05.2013
Personal Trainer
XSport Fitness
05.2007 - 01.2011
Sonography
Joliet Junior College
No Degree - Criminal Justice
Northwestern Business College
Business
Moraine Valley Community College