Maria Deaton
Benton,AR
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Fluent in English and Spanish language. Strong communication and interpersonal skills for providing superior customer service.
Overview
18
18
years of professional experience
Work History
Sales Associate
Ashley Furniture Homestore
12.2007 - 11.2023
- Engaged with customers to effectively build rapport and lasting relationships.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Translated documents, forms and other materials from English to Spanish.
Work Recruiter
First Staff
02.2006 - 11.2009
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Advertised job opportunities on social media platforms and job boards.
- Documented customer service policies, scripts and procedures in Spanish.
- Translated documents from English to Spanish.
Wait Staff Member
D Carlos Restaurante.
08.2007 - 10.2009
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Liceo Europa
Zaragoza, Spain Associate of Science - Criminal Justice
UALR
Little Rock, AR11.2009
Paralegal Studies
Pulaski Technical College
North Little Rock, AR08.2006
Skills
- Customer Service
- Sales Expertise
- Time Management
- Excellent People Skills
- Spanish Interpreting
- Verbal and Written Communication
- Multitasking Strengths
Timeline
Sales Associate
Ashley Furniture Homestore
12.2007 - 11.2023
Wait Staff Member
D Carlos Restaurante.
08.2007 - 10.2009
Work Recruiter
First Staff
02.2006 - 11.2009
High School Diploma -
Liceo Europa
Associate of Science - Criminal Justice
UALR
Paralegal Studies
Pulaski Technical College
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