Maria DeLorenzo
Fort Myers,Florida
Summary
Driven individual who's skillful in monitoring competitors, assisting sales and marketing teams in creating marketing materials and preparing presentations. Familiar with various social media platforms, and online marketing techniques. I thrive on making connections with my peers, clients and superiors. I work well in a team environment, but I am also disciplined to work independently.
Overview
6
6
years of professional experience
Work History
Server
DeRomos
03.2020 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Marketing Intern
Crown Roofing LLC
05.2020 - 08.2020
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Contributed to the creation of compelling content for company blog, newsletter, and website.
- Enhanced social media engagement through regular posting and audience interaction.
- Boosted brand awareness by developing creative marketing strategies and campaigns.
- Managed email marketing campaigns, resulting in increased click-through rates and conversions.
- Organized events and trade shows, increasing brand exposure within the industry community.
Server
Two Meatballs In The Kitchen
07.2018 - 02.2020
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Bachelor of Science - Marketing
Florida Gulf Coast University
Fort Myers, FL05-2023
Skills
- Client Engagement
- Data Collection
- Content Creation
- Social Media Management
- Direct Mail Campaigns
- Digital advertising
- Event coordination
Timeline
Marketing Intern
Crown Roofing LLC
05.2020 - 08.2020
Server
DeRomos
03.2020 - Current
Server
Two Meatballs In The Kitchen
07.2018 - 02.2020
Bachelor of Science - Marketing
Florida Gulf Coast University