Bianca Almajali
north royalton,OH
Summary
Dedicated individual with a proven ability to provide exceptional customer service in fast-paced environments. Skilled in problem resolution and team collaboration, ensuring client satisfaction during every interaction. I have a strong desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Server
Aladdin's Eatery
Hudson, Ohio
04.2025 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Delivered exceptional service to high volume of daily customers, enhancing overall dining experience.
- Provided excellent customer service to ensure satisfaction.
- Resolved customer inquiries and issues efficiently, contributing to positive service environment.
- Processed customer orders accurately using point-of-sale system.
- Took customer orders accurately at the counter from customers accurately and in a timely manner.
- Greeted customers warmly, addressed questions, and recommended specials to boost sales.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained cleanliness and organization of dining area and utensils.
Registered Behavior Technician
Finni Health
Stow, Ohio
12.2024 - 06.2025
- Implemented individualized behavior intervention plans for clients with developmental disabilities.
- Collaborated with families to enhance client progress through targeted support and resource sharing.
- Conducted data collection and analysis to track client behavior patterns effectively.
- Engaged clients in therapeutic activities to facilitate skill development and improve socialization.
- Monitored client responses to interventions and adapted strategies to maximize effectiveness.
- Maintained accurate documentation of client sessions and progress notes regularly.
Child Caregiver
Kristina Michalski
Cleveland, Ohio
03.2019 - 05.2022
- Planned and implemented educational and recreational activities to foster development and engagement.
- Supervised daily activities to maintain safety and well-being of children.
- Assisted children with personal care tasks, enhancing their independence in feeding and dressing.
- Engaged in conversations with young children to help them develop verbal communication skills.
- Maintained a clean, organized, and stimulating environment for children.
Education
Bachelor of Arts - Psychology
Kent State University
Kent, OH05-2026
Skills
- Customer service
- Customer engagement
- Order management
- Problem resolution
- Data collection
- Activity planning
- Team collaboration
- Time management
- Health compliance
- Communication skills
- Client engagement
- Treatment plan assistance
- Client relationship building
Languages
polish
Limited
Arabic
Elementary
Accomplishments
- Dean's List, Kent State University, 2025-2026
Timeline
Server
Aladdin's Eatery
04.2025 - Current
Registered Behavior Technician
Finni Health
12.2024 - 06.2025
Child Caregiver
Kristina Michalski
03.2019 - 05.2022
Bachelor of Arts - Psychology
Kent State University