Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Maria DiNobile

Dr. Frederick
Youngstown,OH
1
Certification
20
years of professional experience

EFDA Dental Assistant placing restoration, supporting treatment rooms, patient flow, and front-office coordination in a busy dental practice. Coordinates 25–50 patient appointments per week, handles 10–20 insurance cases per week, billing support, and HIPAA-compliant records while coordinating 5–12 dental laboratory cases per month and helping patients understand treatment plans, financial questions, and follow-up care. Works across clinical and administrative tasks to keep scheduling, lab coordination, and daily operations moving smoothly.

Work History

EFDA Dental Assistant

14 Years 8 Months
Dr. Frederick | 12.2011 - Current

Continue to support the daily operations of the same dental practice through a change in ownership, following Dr. Frank Wanat’s retirement and the transition to Dr. Frederick.Support the daily operations of a busy dental practice while coordinating closely with dentists, dental assistants, patients, laboratories, insurance providers, and front-office staff.

  • Assisted in chairside procedures, ensuring patient comfort and safety during treatments.
  • Coordinate patient care and help ensure appointments, treatment plans, follow-ups, and office workflow are handled efficiently.
  • Assist with dental billing, insurance communication, claims-related processes, payment processing, and patient financial questions.
  • Communicate with insurance companies regarding patient benefits, coverage, claims, and treatment-related information.
  • Maintain accurate and confidential patient records in accordance with HIPAA and healthcare privacy requirements.
  • Schedule and coordinate patient appointments, including accommodating urgent and emergency needs.
  • Assist patients in understanding treatment plans, recommended procedures, financial considerations, and post-treatment instructions.
  • Coordinate with dental laboratories to help ensure timely completion and delivery of dental prosthetics and other laboratory work.
  • Enter and maintain patient information accurately in dental practice management systems.
  • Assist with treatment planning and coordinate information between the clinical and administrative sides of the practice.
  • Help maintain efficient patient flow and minimize delays by communicating with the front desk and clinical team.
  • Order and track dental and office supplies to help ensure the practice has necessary materials available.
  • Assist with training and mentoring dental assistants regarding office procedures, clinical workflow, sterilization, and patient care.
  • Collaborate with team members to resolve patient questions, concerns, scheduling issues, and treatment-related problems.
  • Maintain a professional and compassionate approach when communicating with patients and families.
  • Handle confidential patient and insurance information with discretion and attention to detail.
  • Support practice operations by identifying workflow issues and helping implement solutions to keep the office running smoothly.
  • Utilize dental software, electronic records, Microsoft Office, communication platforms, and other technology to support daily operations.
  • Assisted in patient preparation and comfort during dental procedures.
  • Managed scheduling of patient appointments to optimize clinic efficiency.
  • Maintained sterilization protocols for instruments and equipment compliance.
  • Provided chairside support to the dentist, ensuring smooth workflow during treatments.
  • Educated patients on post-operative care and oral hygiene practices.
  • Trained new staff on office procedures and patient interaction protocols.
  • Streamlined inventory management processes for dental supplies procurement.
  • Implemented measures to enhance patient satisfaction and overall experience in clinic visits.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists' evaluations.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Prepared and sterilized dental instruments, maintaining compliance with infection control protocols.
  • Managed patient records using electronic health record systems, ensuring accuracy and confidentiality.
  • Educated patients on postoperative care and oral hygiene practices to enhance recovery and maintenance.
  • Collaborated with dentists to develop treatment plans, improving patient outcomes through effective communication.
  • Implemented workflow improvements that enhanced clinic efficiency and reduced procedure times without compromising quality.

EFDA Dental Assistant / Clinical Technician

2 Years
Refresh Dental / Dental Express | 02.2011 - 02.2013
  • Provided four-handed dental assisting support in a fast-paced dental environment.
  • Assisted dental providers with patient care, procedures, treatment preparation, and clinical documentation.
  • Communicated with patients regarding appointments, treatment, and follow-up instructions.
  • Maintained organized treatment areas and supported efficient patient flow.
  • Worked collaboratively with dentists, dental assistants, and administrative staff.
  • Refresh Dental / Dental Express

Dental Receptionist

5 Months
Dr. Vaporis Dental Clinic | 06.2008 - 11.2008
  • Managed front-office responsibilities including patient scheduling, billing support, filing, and patient follow-up.
  • Answered phones and assisted patients with questions and appointment needs.
  • Maintained organized patient charts and administrative records.
  • Assisted with billing-related tasks and communication with patients.
  • Supported the overall administrative workflow of the dental office.
  • Dr. Vaporis Dental Clinic

Office Assistant

4 Months
Poland Furniture | 01.2007 - 05.2007
  • Provided customer service and administrative support.
  • Assisted customers with questions and general service needs.
  • Performed clerical duties and maintained organized records.
  • Supported daily office operations and administrative tasks.
  • Poland Furniture

Education

Certificate in Dentistry

Case Western Reserve University | Cleveland, OH | 03-2021

Certificate in Dental Assisting

New Image Dental Academy | Canfield, OH | 11-2011

Skills

Dental office administration
Appointment scheduling
Insurance verification
Claims processing
HIPAA compliance
Billing support
Patient records & documentation
Treatment coordination
Accounts receivable support
Payment processing
Revenue cycle management
Dental coding
Insurance eligibility screening
Prior authorization management
Patient intake coordination
Referral management
Appointment confirmation
Patient collections
Quality assurance
Team training

Certification

  • EFDA Certification — Case Western Reserve University
  • Certified Dental Assistant
  • Registered Dental Assistant
  • Dental Radiology / X-Ray Certification
  • Radiation Health & Safety Certification
  • CPR Certification
  • BLS Certification
  • PALS Certification
  • American Heart Association
  • ACLS Certification
  • First Aid Certification
  • AED Certification
  • HeartSaver Certification
  • Infection Control Certification
  • Sealant Certification
  • Coronal Polish Certificate
  • Nitrous Oxide Certification
  • EDDA Certification
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • Certified Ethical Hacker (CEH)
  • IAT

Timeline

EFDA Dental Assistant

Dr. Frederick
12.2011 - CurrentRead More

EFDA Dental Assistant / Clinical Technician

Refresh Dental / Dental Express
02.2011 - 02.2013Read More

Dental Receptionist

Dr. Vaporis Dental Clinic
06.2008 - 11.2008Read More

Office Assistant

Poland Furniture
01.2007 - 05.2007Read More

New Image Dental Academy

Certificate in Dental Assisting
Read More

Case Western Reserve University

Certificate in Dentistry
Read More
Maria DiNobile