Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Maria E. Mendez

Charlotte,NC

Summary

Dedicated leader with proven ability to motivate teams to achieve operational excellence. Adept at providing exceptional customer service to support loyalty and satisfaction. Highly organized professional in overseeing and leading teams, while maintaining high customer service standards. Committed to developing and maintaining a positive work environment.

Overview

10
10
years of professional experience

Work History

Shift Supervisor

Chick-Fil-A
04.2015 - Current
  • Demonstrated ability to manage a team of employees and ensure successful shift operations.
  • Managed store closing and opening procedures to ensure safety and security.
  • Assisted customers with inquiries, orders, and complaints in a timely manner.
  • Held team members accountable during shift by effectively coaching to improve performance.
  • Complied with company standards and policies, setting examples for team members.
  • Participated in leadership meetings to develop new policies and procedures.

Education

High School Diploma -

Northwest school of the Arts
Charlotte, North Carolina
06.2011

Associate of Arts -

Central Piedmont Community College
Charlotte, North Carolina
05-2026

Skills

  • Cash handling
  • Workplace safety
  • Team leadership
  • Problem-solving
  • Team collaboration
  • Customer service management
  • POS system operation

Interests

  • Volunteer for Collinswood Language Academy
  • Passionate about balancing physical health with mental and emotional wellness
  • Documenting and sharing travel experiences
  • Crafting and DIY Projects

Timeline

Shift Supervisor

Chick-Fil-A
04.2015 - Current

High School Diploma -

Northwest school of the Arts

Associate of Arts -

Central Piedmont Community College

Similar Profiles

CREATE PROFILE