Front Desk Medical Receptionist
Open To Work
Maria Espinosa
South Texas Bone & Joint
Corpus Christi,TX
Work Preference
Desired Job Title
Medical Receptionist (Front Desk & Checkout)Front Desk / Billing SupportMedical Receptionist (Front Desk & Checkout)
Work Type
Full Time
Location Preference
On-Site
Location:
Corpus Christi, TX, US
Open to relocation:
Yes
Important To Me
Work-life balancePaid sick leave401k matchCompany CultureCareer advancementPaid time offFlexible work hours
1
Certification
10
Years of experience
Dedicated and detail-oriented Medical Receptionist with 10+ years of experience supporting high-volume clinics, specialty practices, and healthcare providers.
Experienced with patient scheduling, medical records management, and front-desk operations. Utilizes effective communication and organizational skills to enhance patient care and office efficiency. Knowledge of healthcare protocols and track record of maintaining patient confidentiality and satisfaction.
Work History
Medical Receptionist (Front Desk & Checkout)
2 Years 10 Months- Welcome and check in patients, ensuring accurate demographic and insurance information.
- Verify insurance coverage, eligibility, and benefits; confirm HMO referrals and authorizations.
- Collect copays, deductibles, and outstanding balances at check in and checkout.
- Schedule follow up appointments and coordinate patient flow for multiple providers.
- Maintain accuracy and confidentiality of patient information in compliance with HIPAA.
- Supervisor: Lorenda Benavides | 361-854-8011 Ext 203
Front Desk / Billing Support
5 Months- Performed Medicare and Medicaid auditing to ensure compliance and accurate billing.
- Managed patient check in and checkout, collected copays, and scheduled follow ups.
- Handled multiline phone systems, email communication, faxing, and scanning.
- Responsible for daily closing procedures and maintaining organized front office operations.
- Supervisor: Jennifer Moya | 361-854-2278
Medical Receptionist (Front Desk & Checkout)
7 Years 1 Month- Operated a multiline phone system, scheduled appointments, and assisted patients with billing, insurance, and prescription.
- Entered patient demographics, scanned medical records, and created claims using EMR software.
- Generated diagnostic test orders and supported clinical workflow.
- Improved patient flow by implementing scheduling system updates.
- Ensured HIPAA compliance when handling PHI.
- Managed clerical tasks including mail distribution, message routing, and visitor assistance.
- Supervisor: Juan Scott | 361-991-3800 Ext. 108
Education
- Courses Completed:
- - Basic Medical Coding (POFM 1000)
- - Coding & Insurance (HITT 1013)
- - Coding Certificate Exam Review (HITT 2045)
Skills
Medical billing: processing claims
resolving discrepancies
maximizing reimbursements
ICD 10 & CPT coding proficiency
Experience with Epic and Meditech billing systems
Insurance verification (in network/out of network)
Eligibility & benefits verification with payers
Trusted with opening/closing responsibilities
Strong communication
multitasking
and patient service skills
Front desk operations
Telephone etiquette
Appointment scheduling
Medical terminology
Patient scheduling
Patient registration
HIPAA compliance
Insurance verification
HIPAA guidelines
Payment collection
Organization and time management
Certification
- CPC-P - Certified Professional Coder-Payer
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Medical Receptionist (Front Desk & Checkout)
South Texas Bone & Joint
08.2023 - CurrentRead More
Front Desk / Billing Support
Humpal Physical Therapy & Sports Medicine Center
03.2023 - 08.2023Read More
Medical Receptionist (Front Desk & Checkout)
The Eye Institute of Corpus Christi
02.2016 - 03.2023Read More
Del Mar College
Read More