Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Maria Feeney

New Smyrna Beach,FL

Summary

Seasoned Licensed Optician offering over 20 years of experience and unparalleled dedication to customer satisfaction. Knowledgeable about prescriptions, sales promotions, insurance practices and work order requirements. Successful at building loyal relationships with patients meeting unique needs and managing dynamic requirements in busy office settings.

Overview

27
27
years of professional experience

Work History

General Manager/Licensed Dispensing Optician

My Eye Dr
New Smyrna Beach, FL
10.2021 - Current
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Exceeded revenue over 29% and KPI goals
  • Discussed optimal lens, treatments and frame recommendations with customers to meet individual needs.
  • Evaluated completed lenses to check compliance with customer specifications and accuracy against orders.
  • Adjusted and repaired new and previously purchased frames to satisfy customer demands.

Licensed Dispensing Optician/Optical Manager

Total Vision/ Dr Phillip Stephens
New Smyrna Beach, FL
12.2000 - 10.2021
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Suggested optional items such as lens treatments and lightweight lenses to improve patient experience with eyeglasses.
  • Adjusted and repaired new and previously purchased frames to satisfy customer demands.
  • Operated lensometers to orient and mark uncut lenses for eyeglasses.
  • Educated patients about how to adapt to, wear and care for eyeglasses.
  • Frame purchasing with sales representatives
  • Met with lab representatives, new technology
  • File insurance, VSP, Eye med, Versant
  • Monthly reports tracking Cost of Goods, Revenue, Growth
  • Trained over 20 associates in optical

Optometric Technician/Optical Technician

Total Vision/ Dr Jeffery Timko
DeLand, FL
10.1995 - 12.2000
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Communicated with ophthalmic companies to keep inventory at appropriate levels.
  • Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
  • Measured seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.

Education

High School Diploma -

Union High School
Union, NJ

Florida State Licensed Dispensing Optician -

Apprentice Optician
F
06.2008

Skills

  • Critical Thinking
  • Outstanding Customer Service
  • Active Listening
  • Eyeglass Fittings
  • Prescription Evaluation
  • Advanced Lensometry
  • Proper Measurements
  • Optical Needs Assessment
  • Detail Work
  • Selecting Frames
  • Frame Repair
  • Office Supplies and Inventory

Affiliations

Professional Opticians of Florida

Timeline

General Manager/Licensed Dispensing Optician

My Eye Dr
10.2021 - Current

Licensed Dispensing Optician/Optical Manager

Total Vision/ Dr Phillip Stephens
12.2000 - 10.2021

Optometric Technician/Optical Technician

Total Vision/ Dr Jeffery Timko
10.1995 - 12.2000

High School Diploma -

Union High School

Florida State Licensed Dispensing Optician -

Apprentice Optician

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