Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

MARIA FERNANDEZ

Newark,NJ

Summary

Dynamic supervisor with extensive experience at Metropolitan Warehouse and Delivery, excelling in training and mentoring staff while enhancing operational efficiency. Proven track record in inventory control and customer service, fostering teamwork and implementing process improvements that elevated productivity. Strong decision-making and problem-solving skills drive successful outcomes in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Supervisor

Metropolitan Warehouse and Delivery
08.2024 - Current


  • Participated in team meetings to discuss process improvements and challenges faced.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Frequently inspected production area to verify proper equipment operation.

Leader

Metropolitan Warehouse and Delivery
12.2023 - 08.2024
  • Oversaw daily operations, ensuring timely and accurate order fulfillment.
  • Trained staff on safety protocols and efficient warehouse practices.
  • Implemented process improvements that enhanced workflow efficiency.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Generated reports detailing findings and recommendations.
  • Gathered, organized and input information into digital database.

Warehouse Associate

Metropolitan Warehouse and Delivery
03.2020 - 12.2023
  • Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Education

High School Diploma -

MONTE CARMELO
PUERTO ORDAZ, VZLA
06-2016

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Decision-making
  • Complex Problem-solving
  • Inventory control
  • Staff discipline
  • Team building
  • Operations management
  • Processes and procedures
  • Process monitoring and improvement
  • Project planning

Certification

  • Certified Machine operator, Metropolitan Warehouse and Delivery - From 2022.

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Supervisor

Metropolitan Warehouse and Delivery
08.2024 - Current

Leader

Metropolitan Warehouse and Delivery
12.2023 - 08.2024

Warehouse Associate

Metropolitan Warehouse and Delivery
03.2020 - 12.2023

High School Diploma -

MONTE CARMELO

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