Identified opportunities to improve business process flows and productivity.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Developed measurement tools, dashboards, and reports to track metrics on adoption and effectiveness of initiatives.
Hired and trained commercial team to drive new business for company, recruiting, training and implementing internal sales team to identify and close opportunities.
Networked with customers, prospects and partners at conferences and trade shows.
Presented and discussed strategy and initiative progress with senior business leaders.
Evaluated hiring, firing, and promotions requests.
Developed, coached and provided feedback to top-performing teams using strong leadership and analytical thinking skills.
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Held monthly meetings to create business plans and workshops to drive successful business.
Implemented and developed operational standards, policies and procedures.
Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
Education
BBA - Accounting
University of Cincinnati
Cincinnati, OH
Skills
Corporate presentations
Strategic goals
Strategic plans
Strategic leadership
Revenue generation
Business development
Operations management
Human resources management
Process improvements
Recruiting and hiring
Innovation management
Staff development
Operational excellence
Policies and procedures
KPI tracking
Financial acumen
Human resources
Summary
Strategic-thinking professional with expertise driving business growth to exceed expectations. Expert in [Area of expertise] and talented coach and mentor.