Maria Flores
Corpus Christi,TX
Summary
Developed robust skills in process improvement and team leadership within dynamic and fast-paced environment. Seeking to transition into new field where exceptional organizational abilities and focus on efficiency can drive success. Proven track record in fostering productivity and enhancing operational workflows.
Overview
3
3
years of professional experience
Work History
Operations Manager
Texas Roadhouse
01.2025 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Kitchen Manager
Texas Roadhouse
12.2024 - 11.2027
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
Senior Service Manager
Texas Roadhouse
12.2024 - 12.2026
- Managed a team of service professionals, fostering a positive work environment that encouraged collaboration and professional growth.
- Resolved customer complaints in professional and timely manner.
- Analyzed service reports to identify areas of improvement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Optimized resource allocation by analyzing performance metrics and adjusting staffing levels accordingly.
Education
High School Diploma -
Foy H. Moody High School
Corpus Christi, TX05-2008
National Registered Medical Assistant - Medical
South Texas Vocational Tech
Corpus Christi, TX05-2013
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Inventory management
- Operations oversight
- Staff development
- Employee motivation
- Goal setting
- Onboarding and orientation
- Cost control
- P&L management
- Expense reports
Timeline
Operations Manager
Texas Roadhouse
01.2025 - Current
Kitchen Manager
Texas Roadhouse
12.2024 - 11.2027
Senior Service Manager
Texas Roadhouse
12.2024 - 12.2026
High School Diploma -
Foy H. Moody High School
National Registered Medical Assistant - Medical
South Texas Vocational Tech
Similar Profiles
Jericho VillegasJericho Villegas
Food Server/Bartender at Texas Roadhouse Lemall/Texas Roadhouse Sidra RiyadhFood Server/Bartender at Texas Roadhouse Lemall/Texas Roadhouse Sidra Riyadh
Makayla McQueenMakayla McQueen
Host at Texas RoadhouseHost at Texas Roadhouse
Abigail GalatroAbigail Galatro
Bartender/Server at Texas RoadhouseBartender/Server at Texas Roadhouse
Jeremy RamirezJeremy Ramirez
Assistant Manager at Leslie’s Pool SuppliesAssistant Manager at Leslie’s Pool Supplies
Lizette RevolorioLizette Revolorio
School Crossing Guard at All City ManagementSchool Crossing Guard at All City Management