Bryseida Macias
O'Reilly Auto Parts
Cedar Hill,TX
2
Languages
4
years of professional experience
Results-driven professional focused on delivering exceptional customer service and achieving sales targets through effective team collaboration and critical thinking. Demonstrated versatility in project management and problem-solving, contributing a fresh perspective and strong commitment to quality. Organized and dependable, managed multiple priorities with a positive attitude while proactively taking on additional responsibilities to meet team goals.
Work History
Key Holder
1 Year 4 Months- Operated point-of-sale systems efficiently, processing transactions and handling cash management.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment.
- Trained new team members on store procedures and customer service best practices.
- Assisted customers in locating automotive parts and providing expert recommendations.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Office Assistant
2 Years 9 Months- Coordinated scheduling for meetings, appointments, and travel arrangements for staff.
- Managed office supplies inventory, ensuring timely restocking and organization.
- Developed and implemented filing systems to enhance document retrieval efficiency.
- Assisted in data entry and maintenance of client records using internal databases.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Expedited document processing with accurate data entry and timely filing.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
Team Member
4 Months- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Implemented best practices for food safety and sanitation compliance in daily operations.
- Assisted in training new staff on operational procedures and company standards.
- Resolved customer inquiries promptly, contributing to positive dining experiences.
- Managed cash register operations, ensuring accurate transactions and balancing at shift end.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
Education
High School Diploma
Skills
Cash handling
Cash handling accuracy
Cash management accuracy
Team training
Stock management
Inventory management
Front end operations
Staff training
Team motivation
Critical thinking
Point-of-sale systems
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Key Holder
O'Reilly Auto Parts
02.2025 - 06.2026Read More
Office Assistant
C3 Mechanical
05.2022 - 02.2025Read More
Team Member
Whatabuger
01.2022 - 05.2022Read More
Duncanville High School
High School Diploma
Read More