Maria Franco
Douglasville,GA
Summary
Driven and bilingual professional with a proven track record in customer service and organizational skills, honed at Laborers Local Union 515 and Hollister. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Laborers Local Union 515
2021.05 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Organize paperwork
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
Retail Sales Associate
Hollister
2019.06 - 2020.11
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Associate of Applied Science - Dental Hygiene
West Georgia Technical College
Douglasville, GA05.2026
High School Diploma -
Douglas County High School
Douglasville, GA05.2021
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- File Management
- Technical Support
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Customer Assistance
- Flexible Schedule
- FLUENT IN English & Spanish
Certification
CPR Certification- May 2, 2024
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Laborers Local Union 515
2021.05 - Current
Retail Sales Associate
Hollister
2019.06 - 2020.11
Associate of Applied Science - Dental Hygiene
West Georgia Technical College
High School Diploma -
Douglas County High School
CPR Certification- May 2, 2024
Similar Profiles
Jessica GouldJessica Gould
Union Laborer at Labors Local Union 515Union Laborer at Labors Local Union 515
RASHAD DARENSBURGRASHAD DARENSBURG
Labor Worker at Laborers International Union, Local 261Labor Worker at Laborers International Union, Local 261
Levi HamonLevi Hamon
Union Laborer at local 984 laborers unionUnion Laborer at local 984 laborers union