Maria Fuller
Allenton,WI
Summary
Dynamic and goal-oriented professional with extensive experience at Heiser Automotive Group, excelling in client relationship building and strong negotiation skills. Proven track record of increasing repeat business through effective sales strategies and exceptional customer service. Demonstrating features, ensuring customer satisfaction and brand loyalty.
Overview
9
9
years of professional experience
Work History
Car Sales Consultant
Heiser Automotive Group
West Bend, WI
10.2024 - Current
- Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Increased repeat business by establishing strong relationships with clients and maintaining regular followups.
- Strengthened brand loyalty among existing customers through timely communication about relevant promotions, service reminders, and new product launches.
Inventory Manager
Heiser Automotive Group
West Bend, WI
11.2021 - 10.2024
- Created and updated regular inventory reports
- Built a relationship with service manager and mechanics.
- Monitor the progress of safety inspections.
- Communicate with service manager regarding the status and estimated time (ETA) for vehicles in the safety inspection process.
- Ensure vehicles move through safety inspection within two days.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Investigate delays and add relevant notes for clarification.
- Use V-Auto to price vehicles.
- Fill out the buyer's guide with vehicle history, warranty information, price, and date.
- Sign and date the buyer's guide.
- Obtain the Carfax report.
- File copies of the buyer's guide in the office for inclusion in deal jackets.
- Conduct a lot walk every Monday.
- Identify vehicles for auction.
- Prepare auction list for the week.
- Ensure that each vehicle undergoes a comprehensive cleaning process.
- Ensure that the buyer's guides are properly displayed on the front window shield of each vehicle, as required by regulations. This includes making sure they are visible and easily readable.
Office Administrative Assistant
Griffin Hub CJDR
Milwaukee, WI
04.2016 - 12.2020
- Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Increased repeat business by establishing strong relationships with clients and maintaining regular followups.
- Strengthened brand loyalty among existing customers through timely communication about relevant promotions, service reminders, and new product launches.
Deal Processor
Heiser Automotive Group
West Bend, WI
12.2020 - 07.2021
- Increased operational efficiency by meticulously maintaining both digital and physical filing systems.
- Booked and process deals.
- Sent contracts out for funding to the banks.
- Worked with finance on corrections and shortages.
- Worked on accounting schedules.
- Data entry.
Education
Basic -
Grandview High School
Milwaukee, WI06.2003
Skills
- Client relationship building
- Goal-oriented mindset
- Strong negotiation
- Sales strategies
- Customer service
- Friendly and enthusiastic
- Competitive
- Team collaboration
- Vehicle preparation
- Test drives
- Demonstrating vehicle features
- Customer relationship management
- Goal setting
Timeline
Car Sales Consultant
Heiser Automotive Group
10.2024 - Current
Inventory Manager
Heiser Automotive Group
11.2021 - 10.2024
Deal Processor
Heiser Automotive Group
12.2020 - 07.2021
Office Administrative Assistant
Griffin Hub CJDR
04.2016 - 12.2020
Basic -
Grandview High School