Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGES
Interests
Timeline
Generic

MARIA G. AMAYA

Alvin,TX

Summary

Detail-oriented and bilingual professional with strong organizational and time-management skills, experienced in customer service and administrative tasks. Proficient in Microsoft Office Suite and adept at multitasking in fast-paced environments. Ready to leverage diverse skills to contribute effectively and grow within a new team.

Highly skilled public relations and marketing professional with strong focus on strategic communication and brand management. Proven ability to develop and execute successful PR campaigns, leveraging media relations, content creation, and social media strategies. Strong emphasis on team collaboration and delivering impactful results, adapting seamlessly to evolving needs. Known for exceptional organizational skills, creativity, and results-driven approach.

Overview

14
14
years of professional experience

Work History

Coordinator, Public Relations and Marketing

TacosOnti
06.2023 - Current
  • Designed marketing materials for successful product launches and promotional events.
  • Managed social media platforms, resulting in increased audience engagement and online presence.
  • Maintaining a high level of costumer satisfaction.
  • Managed approximately 20 incoming calls, and emails per day from costumers.

Operations Assistant

Nubmoon Design
07.2020 - Current
  • Assisted operations manager with planning of routine operations and special projects.
  • Supported daily operations by organizing office spaces for maximum functionality and ease of use.
  • Coordinated and communicated with clients for present and future orders.
  • Managed approximately 5 incoming calls and emails per week from costumers.

Wait Staff

M.D. Anderson Cancer Center
03.2016 - 09.2016
  • Provided meal service to patients with specialized dietary needs based on treatment plans
  • Coordinated with nursing and nutrition staff to ensure timely and accurate meal delivery
  • Trained new team members on policies, procedures, and customer service standards
  • Managed patient food orders via electronic systems and responded to inquiries via phone and pager
  • Entered patient diet information and food orders into the computer system.

Room Service Transport

M.D. Anderson Cancer Center
02.2014 - 03.2016
  • Delivered room service meals, tube feedings, and nutrition supplies to patients and guests
  • Maintained compliance with hospital sanitation and safety protocols
  • Consistently exceeded department expectations in service quality and efficiency
  • Worked effectively in fast-paced environments.

Cashier

Jack in the Box
03.2011 - 08.2013
  • Delivered high-quality customer service in a fast-paced environment
  • Accurately handled cash, credit transactions, and financial discrepancies
  • Assisted in training new employees and maintaining a clean, organized work area

Education

High School Diploma -

Pasadena High School
Pasadena, TX
01.2011

Some College (No Degree) -

San Jacinto College
Pasadena, TX

Skills

  • Proficient in Microsoft Office Suite, Microsoft Word, Microsoft Publisher, Excel
  • Performed 10 key by touch
  • Answer multi-line phone system
  • Computer literate
  • Fluent in English and Spanish and able to translate

Accomplishments

  • Assisted with customer calls and provided English translation, improving communication and reducing wait times.
  • Accurately entered over 100 patient diet and food orders weekly into the system with zero errors.
  • Scheduled and coordinated multiple event dates, ensuring smooth operations and high attendance.
  • Recognized by supervisors for excellent multitasking and attention to detail in a fast-paced hospital setting.
  • Maintained 100% accuracy in logging dietary restrictions and preferences, ensuring patient satisfaction.

LANGUAGES

Spanish - Native
English - Bilingual

Interests

  • Baking
  • Photography
  • Gardening
  • I like working with my hands and fixing things

Timeline

Coordinator, Public Relations and Marketing

TacosOnti
06.2023 - Current

Operations Assistant

Nubmoon Design
07.2020 - Current

Wait Staff

M.D. Anderson Cancer Center
03.2016 - 09.2016

Room Service Transport

M.D. Anderson Cancer Center
02.2014 - 03.2016

Cashier

Jack in the Box
03.2011 - 08.2013

High School Diploma -

Pasadena High School

Some College (No Degree) -

San Jacinto College