Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Maria Garcia

Merced,CA

Summary

Accomplished Pharmacy Technician with a proven track record at CVS Pharmacy, adept in medication dispensing and insurance processing. Demonstrates exceptional problem-solving skills and team collaboration, enhancing workflow efficiency. Achieved high accuracy in payment transactions, showcasing a commitment to confidentiality and HIPAA standards.

Overview

10
10
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
12.2015 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Collected co-payments or full payments from customers.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.

Cashier

Kmart
06.2015 - 10.2015
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Pharmacy Technician (Externship)

Target
03.2015 - 04.2015
  • Counted and labeled prescriptions with correct item and quantity.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.

Education

Associate - Pharmacology

San Joaquin Valley College
Salida, CA
06.2015

Skills

  • Problem-solving skills
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Team Collaboration
  • Insurance Billing
  • Medication Dispensing
  • Insurance Verification
  • Pharmacy Software Proficiency
  • Medicare and Medicaid process
  • Prescription Refill Fulfillment
  • Payment Processing
  • Patient Profile Setup
  • Insurance processing
  • Cash Register Operations
  • Prescription Filling and Labeling

Languages

Spanish
Native or Bilingual

Timeline

Pharmacy Technician

CVS Pharmacy
12.2015 - Current

Cashier

Kmart
06.2015 - 10.2015

Pharmacy Technician (Externship)

Target
03.2015 - 04.2015

Associate - Pharmacology

San Joaquin Valley College

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Maria Garcia