Maria Garcia
San Jose,CA
Summary
High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
8
8
years of professional experience
Work History
Server
Jacks Restaurant And Bar
San Jose, CA
11.2023 - Current
- Provided exceptional service to high volume of daily customers
- Greeted customers, answered questions and recommended specials to increase profits
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
Server
Holders Country inn
Los Altos, CA
10.2022 - 11.2023
- Operated POS terminals to input orders, split bills and calculate totals
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Cleaned tables and chairs to prepare dining area for next customers
- Served food and beverages to patrons and immediately remedied issues with orders
- Trained new employees on restaurant procedures and plating techniques
Server
Holders Country inn
San Jose, CA
05.2020 - 04.2022
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Assisted in training new servers
- Ensured that each guest was served courteously, quickly, and efficiently
- Provided excellent customer service to ensure satisfaction
Cashier
Bon appetite
Sunnyvale, CA
02.2018 - 02.2020
- Accepted cash and credit card payments, issued receipts and provided change
- Operated cash register or POS system to receive payment by cash, check and credit card
- Trained new team members in cash register operation, stock procedures, and customer services
- Processed sales transactions to prevent long customer wait times
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
Cashier/Server
Prolific oven
Santa Clara, CA
10.2017 - 10.2018
- Accepted cash and credit card payments, issued receipts and provided change
- Operated cash register or POS system to receive payment by cash, check and credit card
- Collected payments and provided accurate change
- Directed trash removal and sanitation procedures to keep aisles and register area organized
- Issued receipts, refunds, credits or change due to customers
- Stocked shelves with merchandise when needed
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
Education
High School Diploma -
William Overfelt High School
San Jose, CASkills
- Beverage Preparation
- Safe Food Handling
- Food Delivery
- Table Bussing
Timeline
Server
Jacks Restaurant And Bar
11.2023 - Current
Server
Holders Country inn
10.2022 - 11.2023
Server
Holders Country inn
05.2020 - 04.2022
Cashier
Bon appetite
02.2018 - 02.2020
Cashier/Server
Prolific oven
10.2017 - 10.2018
High School Diploma -
William Overfelt High School