MARIA GARIBAY
Phoenix,AZ
Summary
Insurance Specialist
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Insurance Specialist
National General Insurance
11.2020 - Current
- Responsible for completing and ensuring over documents in timely manner accurately.
- Requires quick decision making and attention to detail.
- Prioritize time sensitive Loans.
- Explained features, advantages and disadvantages of various policies to promote sale of insurance plans
- Overview home insurance policies and ensure that correct documents are in place
- Source loans from mortgage owners when needed.
- Inquiry personal information with insurance carriers regarding renewals and up to date policies
- Addressing various type of policies and billing inquiries.
Loan Officer/Collections
Cash Time Title Loans
01.2018 - 11.2020
- Monitored and tracked status of loans in Process to confirm on-time Payment.
- Communicate the plan effectively to supervisors and other staff members.
- Plan callout's for delinquent accounts for roughly 130 clients per day.
- Developed strong relationships with customers through high levels of customer service.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Maintained strict confidentiality of bank records and client information.
Sales Associate
Fashion Q
10.2013 - 01.2018
- Provided excellent customer service where the customers feel comfortable to shop and come back to shop again in the future
- Achieved daily goals provided by the store manager
- Building a strong relationship with customers to fulfill their wishes
- Track sales, trends, stock, back stock and testers, adjusting inventory when needed
- Maintain a continuous working relationship with vendors involving store time, trainings and inventory issues
- Create 'on stage' schedules to ensure sufficient utilization of cast during business hours
- Efficiently followed all stored procedures including; opening/closing, cash handling, safe, shipment, and communications and lost/damages.
Sales Associate
Dillard's
10.2013 - 01.2018
- Provided excellent customer service where the customers feel comfortable to shop and come back to shop again in the future
- Achieved daily goals provided by the store manager
- Building a strong relationship with customers to fulfill their wishes
- Track sales, trends, stock, back stock and testers, adjusting inventory when needed
- Maintain a continuous working relationship with vendors involving store time, trainings and inventory issues
- Create 'on stage' schedules to ensure sufficient utilization of cast during business hours
- Efficiently followed all stored procedures including; opening/closing, cash handling, safe, shipment, and communications and lost/damages.
Education
Some College (No Degree) - Criminology
Mesa Community College
Mesa, AZHigh School Diploma -
Dobson High School
Mesa, AZ05.2014
Skills
- Excel
- Customer Relations
- Data Entry
- Database Management
- Service Planning
- Closing Tickets
- Routing Calls
- Strategic Planning
- Detail-Oriented
- Window XP, ME, 200, 98
Languages
Spanish
Bilingual
Timeline
Insurance Specialist
National General Insurance
11.2020 - Current
Loan Officer/Collections
Cash Time Title Loans
01.2018 - 11.2020
Sales Associate
Fashion Q
10.2013 - 01.2018
Sales Associate
Dillard's
10.2013 - 01.2018
Some College (No Degree) - Criminology
Mesa Community College
High School Diploma -
Dobson High School