MARIA GENTRY
Omaha,NE
Summary
Enthusiastic Human Resources professional with experience managing recruitment, benefits, onboarding, and HR records. Reliable and organized team member with the ability to communicate effectively and flexible to dynamic environments. Skilled at building and maintaining relationships, representing shared company values and managing employees across all levels of an organization.
Overview
3
3
years of professional experience
Work History
Human Resources Coordinator
La Familia Cortez Restaurants
San Antonio, TX
08.2019 - 11.2020
- Conducted recruiting events to grow passive talent pipeline and prepare for future hiring needs. Filtered applications, scheduled interviews and facilitated interview and hiring discussions with restaurant managers.
- Collaborated with HR Director to develop and integrate workforce planning, analysis and recommendations for 755-employee company across 5 locations.
- Supported HR team with record keeping, data entry, open enrollment processes. Audited employees' I-9s, benefits and general files for accuracy and compliance using ADP Workforce Now.
- Completed employment verifications, background checks, and drug tests. Coordinated new hire orientations and provided onboarding and training for an average of 5-10 new employees every week.
Front Desk Clerk
Applied Learning Center, Metropolitan State University of Denver
Denver, CO
09.2018 - 05.2019
- Provided customer service and reception desk duties including face-to-face, phone, and email contact with students/office visitors
- Accurately entered new student information into the Internship Database and updated when necessary, while maintaining confidentiality
- Scheduled appointments for 5 Internship Coordinators
- Formatted and activated internship postings and send to appropriate faculty/departments in a timely manner in order to market recently posted positions to potential interns.
Front Desk Receptionist
Embassy Suites by Hilton Denver Tech Center North
Denver, CO
05.2017 - 08.2018
- Assisted hotel personnel in various capacities including overseeing all front desk operations when manager was unavailable
- Took reservations over the phone, in person and via computer for guests and provided confirmations
- Closed guest accounts at time of check out and ascertained satisfaction. In the event of dissatisfaction, negotiated and compromised as appropriate, including authorizing revenue allowances
- Provided clerical support to hotel's employees, including copying, faxing and file management
- Updated team members about changes in hotel products, services, pricing and policies
- Accurately relayed all phone messages to appropriate personnel.
Education
Bachelor of Arts - Business Administration And Management
The University of Texas At San Antonio
San Antonio, TX12.2020
Skills
- Staff recruiting and onboarding
- Proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook
- Superb interpersonal skills
- ADP Workforce Now
- Bilingual: English and Spanish
- Excellent communicator
- Problem solver and creative thinker
- Enthusiastic and positive attitude
- Organizer/ detail oriented
- Key team player/ conflict resolution
Timeline
Human Resources Coordinator
La Familia Cortez Restaurants
08.2019 - 11.2020
Front Desk Clerk
Applied Learning Center, Metropolitan State University of Denver
09.2018 - 05.2019
Front Desk Receptionist
Embassy Suites by Hilton Denver Tech Center North
05.2017 - 08.2018
Bachelor of Arts - Business Administration And Management
The University of Texas At San Antonio