Detail-oriented Administrative Professional experienced in delivering effective support and facilitating smooth office operations. Achieved organizational efficiency through strong research, data entry, and interpersonal skills while adapting to dynamic team environments. Focused on contributing to community goals and expanding knowledge through service-related opportunities.
Work History
Office Assistant
2 Years 4 Months
Housing Authority of Kern County | 05.2024 - Current
Managed scheduling for meetings and events, optimizing resource allocation and time management.
Coordinated daily office operations, ensuring efficient workflow and timely completion of tasks.
Developed and maintained filing systems, enhancing document retrieval efficiency by organizing files systematically.
Assisted in preparing reports and presentations, improving clarity and effectiveness of communications.
Handled incoming correspondences, prioritizing responses to maintain effective communication channels within the organization.
Supported team members by providing administrative assistance, contributing to overall productivity and morale.
Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
Case Manager-SAI
3 Months
SAI | 02.2024 - 05.2024
Facilitated client applications for federal grants and connected them to essential community resources. Aid community members with referrals for housing, food, medical, legal, and mental health resources related to basic needs. Monitored and reported client data, outreach actions, and outcomes to support program evaluation and quality improvement. Coordinated with supervisor and case management team to develop and implement workshops in multiple counties. Ensure application data was in all databases and present approved cases to Program supervisor for dismissal.
Managed client case files, ensuring accurate documentation and timely updates.
Coordinated service delivery between clients and community resources to enhance support systems.
Conducted assessments to identify client needs and develop tailored action plans.
OFFICE ASSISTANT
6 Months
Centro Hispano | 09.2022 - 03.2023
Managed front office area, performing clerical duties, including answering phones and directing walk-ins to ensure efficient client flow. Oral and written translations in English and Spanish. Assisted clients with applications for public assistance, disability, and unemployment benefits, guiding them through complex processes. Arranged and organized paperwork for clients’ filing income taxes. Compared policy rates from various insurance companies for clients, helping them make informed decisions.
Organized office operations to enhance workflow efficiency and support team productivity.
Coordinated scheduling and meetings for staff, ensuring effective communication across departments.
Managed inventory of office supplies, optimizing procurement processes to reduce costs.
Education
HIGH SCHOOL DIPLOMA
Delano Adult School | 05-2021
GENERAL CLERK PROGRAM
Wm. M Maggy School of Education, Div. of Proteus Inc. | Delano | 07-2022
Skills
10-key data entry
DATA ENTRY
Data management
BILINGUAL: ENGLISH/SPANISH
OFFICE ADMINISTRATION
APPOINTMENT SCHEDULING
TIME MANAGEMENT
Positive demeanor
QUALITY CONTROL
CUSTOMER SERVICE
INTERPERSONAL COMMUNICATION
VERBAL COMMUNICATION
TYPING 35 WPM
Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Office Assistant
Housing Authority of Kern County
05.2024 - CurrentRead More
Case Manager-SAI
SAI
02.2024 - 05.2024Read More
OFFICE ASSISTANT
Centro Hispano
09.2022 - 03.2023Read More
Wm. M Maggy School of Education, Div. of Proteus Inc.
Insurance Billing Specialist / Receptionist /Office Manager at Moore Family ClinicInsurance Billing Specialist / Receptionist /Office Manager at Moore Family Clinic