Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Maria Godoy

San Luis,AZ

Summary

Bilingual Front Office Assistant and Medical Receptionist with hands-on experience in patient coordination, insurance verification, and front desk operations within fast-paced clinical settings. Strong ability to manage scheduling, verify eligibility and benefits, and deliver efficient, patient-focused service. Detail-oriented, reliable, and committed to maintaining smooth office workflow and a professional environment. CPR certified with an active Fingerprint Clearance Card.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Medical Clinic
San Luis, Arizona
03.2024 - 12.2025

Verified insurance eligibility and benefits for a wide range of health plans, ensuring accurate patient coverage.
Coordinated with insurance providers to secure authorizations and confirm coverage details.
Managed patient scheduling and appointment confirmations to optimize daily operations.
Handled front desk responsibilities, including patient check-in, co-pay collection, and data accuracy.
Maintained a professional, patient-focused environment through clear and courteous communication.

Front Office Assistant

North Valley ENT
San Luis, Arizona
09.2022 - 03.2024

Managed front desk operations, including patient check-in, verification of demographics, imaging (MRI/CT), and insurance eligibility.
Processed co-pays and coordinated payment plans with accuracy and attention to detail.
Handled high call volumes while maintaining a professional and patient-focused approach.
Optimized patient scheduling and registration processes to reduce wait times and improve clinic efficiency.
Implemented an enhanced scheduling system that improved workflow efficiency and saved physicians approximately 9 hours per month.

Front Desk Receptionist

Desert Accounting Service
Yuma, Arizona
03.2020 - 09.2022

Managed expense reporting, deposits, and payroll processing, ensuring accuracy and timely completion. Performed monthly bank reconciliations and financial closings using QuickBooks. Monitored cash flow, prepared tax-related documentation, and reconciled credit card statements. Maintained accurate and up-to-date financial records in compliance with non-profit accounting standards.

Education

High School Diploma -

San Luis High School
San Luis, AZ
08-2017

Skills

Front desk operations

Patient coordination

Appointment scheduling

Medical reception

Customer service

Insurance verification

Intake and registration

Billing support

HIPAA compliance

  • EHR/EMR systems
  • Data entry
  • Multiline phone systems
  • Office administration
  • Workflow coordination
  • Bilingual communication (English/Spanish)
  • Time management
  • Attention to detail
  • Problem-solving
  • Team collaboration

Languages

Spanish
Native/ Bilingual

Certification

  • IAI Tenprint Fingerprint Certification
  • First Aid
  • CPR
  • AED

Timeline

Medical Receptionist

Medical Clinic
03.2024 - 12.2025

Front Office Assistant

North Valley ENT
09.2022 - 03.2024

Front Desk Receptionist

Desert Accounting Service
03.2020 - 09.2022

High School Diploma -

San Luis High School
Maria Godoy