Jesus Gomez
Onalaska
Summary
Looking to obtain a motivated professional seeking to utilize strong, interpersonal and problem-solving skills in a customer service role to enhance client satisfaction and company success.
Overview
21
21
years of professional experience
2003
2003
years of post-secondary education
Work History
Automotive Manager
Walmart
Chehalis
04.2023 - 11.2025
- Managed daily operations of service department for optimal customer satisfaction.
- Trained and mentored staff to enhance service skills and teamwork.
- Oversaw inventory management to ensure product availability and organization.
- Managed daily automotive service operations and team workflow.
- Scheduled vehicle maintenance appointments and managed inventory levels.
- Resolved customer inquiries and complaints regarding automotive services.
Tire and Lube Technician
Walmart
Phoenix
03.2020 - 04.2023
- Performed tire rotations and installations for customer vehicles efficiently.
- Conducted oil changes and fluid checks to ensure vehicle performance.
- Assisted customers with service recommendations and product inquiries.
- Inspected vehicles for potential issues, providing detailed service reports.
Deli Team Member
Walmart
Phoenix
01.2017 - 03.2020
- Prepared fresh deli products according to company standards and customer requests.
- Maintained cleanliness and organization of deli equipment and work areas.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Operated slicing machines and scales to ensure precise portioning of meats and cheeses.
- Adhered to food safety regulations while handling, storing, and preparing food items.
Asset Protection Associate
Walmart
Phoenix
07.2011 - 01.2017
- Monitored store premises to prevent theft and ensure safety protocols.
- Conducted regular audits of merchandise and inventory management systems.
- Collaborated with law enforcement to address security incidents effectively.
- Trained new employees on loss prevention techniques and safety measures.
- Analyzed surveillance footage to identify suspicious activities or behaviors.
- Assisted in implementing theft prevention strategies across the store.
- Maintained safety and security of premises, visitors and employees.
Sporting Goods Sales Associate
Walmart
Phoenix
11.2014 - 07.2015
- Assisted customers in selecting sporting goods and apparel based on needs.
- Maintained organized displays to enhance product visibility and accessibility.
- Processed sales transactions accurately using point-of-sale systems.
- Restocked shelves and ensured inventory levels met customer demand.
- Handled customer inquiries and resolved concerns effectively and promptly.
- Organized inventory shelves and racks to maintain a neat store appearance.
Meat Department Associate
Walmart
Phoenix
05.2013 - 07.2015
- Maintained product freshness and quality in meat displays.
- Assisted customers with product selection and inquiries.
- Operated meat processing equipment safely and efficiently.
- Prepared various meat products for sale according to standards.
- Ensured cleanliness and sanitation in meat department areas.
- Maintained a clean and safe work environment by adhering to departmental guidelines.
Asset Protection Associate
Walmart
Glendale
07.2011 - 05.2013
- Monitored store premises to prevent theft and ensure safety protocols.
- Conducted regular audits of merchandise and inventory management systems.
- Collaborated with law enforcement to address security incidents effectively.
- Analyzed surveillance footage to identify suspicious activities or behaviors.
- Assisted in implementing theft prevention strategies across the store.
Automotive Technician
Walmart
Chehalis
08.2004 - 07.2011
- Diagnosed vehicle issues using diagnostic equipment and specialized tools.
- Performed routine maintenance tasks, including oil changes and tire rotations.
- Educated customers on vehicle care and maintenance requirements.
- Maintained a clean and organized work environment for optimal safety.
- Maintained a clean working environment at all times.
Education
WF West High School
Chehalis, WashingtonSkills
- Time Management
- Team player
- Problem Solving
- Adaptability/Flexible
- Leadership
- Critical thinking
- Good communication skills
Timeline
Automotive Manager
Walmart
04.2023 - 11.2025
Tire and Lube Technician
Walmart
03.2020 - 04.2023
Deli Team Member
Walmart
01.2017 - 03.2020
Sporting Goods Sales Associate
Walmart
11.2014 - 07.2015
Meat Department Associate
Walmart
05.2013 - 07.2015
Asset Protection Associate
Walmart
07.2011 - 01.2017
Asset Protection Associate
Walmart
07.2011 - 05.2013
Automotive Technician
Walmart
08.2004 - 07.2011
WF West High School