Maria Grava
Melrose,MA
Summary
Dedicated receptionist with strong organizational skills and a focus on customer service. Proven ability to enhance patient experiences through effective communication and attention to detail.
Overview
1
1
year of post-secondary education
13
13
years of professional experience
Work History
Optometrist receptionist
Melrose Family Optometry
Melrose
09.2020 - Current
- Coordinate patient appointment scheduling to optimize daily operations
- Welcome patients to create a positive first impression and environment
- Handle incoming phone calls to ensure seamless communication
- Verify insurance's and handle copayment transaction in an organized and seamless manner
Hairstylist
Vol Il
Wakefield, MA
04.2013 - Current
- Exhibit excellent multitasking and time management skills, all while creating a positive and enjoyable environment for clients
- Provide personalized hairstyling consultations to assess client needs and preferences.
- Execute a variety of cutting techniques to achieve desired styles for clients.
- Utilize high-quality hair products to enhance hair health and appearance during services.
Stylist at Brightview Wakefield
Brightview Assisted Living
Wakefield, MA
01.2015 - 08.2020
- Styled hair for seniors, ensuring comfort and satisfaction during appointments.
- Assisted residents in choosing hairstyles that suit their personal preferences.
- Maintained cleanliness and organization of styling tools and workstations.
Education
Cosmologist - Cosmology
Melrose Hair Academy
Malden , Ma 01.1987 - 12.1987
Everett High School
Everett , MaSkills
- Attention to Detail
- Organization and Multitasking
- Collaboration and Effective Communication
- Dependability
Timeline
Optometrist receptionist
Melrose Family Optometry
09.2020 - Current
Stylist at Brightview Wakefield
Brightview Assisted Living
01.2015 - 08.2020
Hairstylist
Vol Il
04.2013 - Current
Cosmologist - Cosmology
Melrose Hair Academy
01.1987 - 12.1987
Everett High School