Valeria Lara
North Texas Vision Center
Fort Worth,,TX
3
years of professional experience
Dynamic and results-driven professional with experience in multiple fields excelling in patient relations and administrative support. Bilingual with strong problem-solving abilities, I adeptly resolved customer inquiries and enhanced operational flow, ensuring a welcoming environment and high client satisfaction. Proven track record in multitasking and prioritizing responsibilities effectively.
Work History
Optometrist Receptionist
3 Months- Provide administrative support, including answering phone calls, responding to emails, and handling patients inquiries.
- Assist check-in and check-out process, collect and update medical history and ensure accurate billing.
- Pre-authorize insurance claims for providers and calculating out of pocket costs for exams or eyewear.
- Conduct comprehensive eye examination and prescribe eyeglasses, contact lenses or medication.
Server
2 Years 2 Months- Delivered exceptional customer service by taking accurate orders, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff and management to ensure order accuracy and resolved any issues.
- Handled challenging customer situations with professionalism and empathy, resolving to the satisfaction of both guests and management.
- Managed cash and credit card transactions accurately, reconciling payments at the of the shift.
Package Handler
1 Year 6 Months- Delivered exceptional customer service by taking accurate orders, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff and management to ensure order accuracy and resolved any issues.
- Handled challenging customer situations with professionalism and empathy, resolving to the satisfaction of both guests and management.
- Managed cash and credit card transactions accurately, reconciling payments at the of the shift.
Education
High School Diploma
Skills
Bilingual
Ability to handle multiple tasks and prioritize responsibilities.
Attention to detail and organization skills.
Excellent verbal and written communication skills.
Problem-solving and conflict resolution abilities.
Strong interpersonal and customer service skills.
Timeline
Optometrist Receptionist
North Texas Vision Center
05.2026 - CurrentRead More
Server
Birrieria Y Taqueria Cortez
01.2024 - 03.2026Read More
Package Handler
United Parcel Service
10.2023 - 04.2025Read More
R.L. Paschal High School
High School Diploma
Read More