Summary
Overview
Work History
Skills
Languages
Timeline
Generic

MARIA GUADALUPE MARTINEZ RAMOS

Apache Junction,AZ

Summary

Enthusiastic and dedicated professional with extensive experience in fast food environments, including roles as a cashier, manager, and cook. Proven ability to deliver exceptional customer service while efficiently managing operations and ensuring food quality. Skilled in team leadership and training, fostering a collaborative work atmosphere to meet business goals. Additionally, experienced in volunteer housekeeping, demonstrating strong organizational skills and a commitment to maintaining clean and welcoming spaces. Adaptable and proactive, with a strong work ethic and a passion for contributing to team success.

Overview

26
26
years of professional experience

Work History

Housekeeper

Bob Copper
01.2016 - Current
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Scrubbed kitchen appliances, countertops and fixtures.

Back of House Cook

Chick-fil-A
12.2024 - 04.2025
  • Followed the restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Prepared food items such as meats and poultry for frying purposes.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Cashier/Cook

Filiberto's
12.2015 - 07.2023
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Cashier/Cook/Manager

McDonald's Restaurant
01.2000 - 12.2009
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.

Skills

  • Customer Service: Excellent communication, conflict resolution, and a friendly demeanor
  • Management: Team leadership, time management, and inventory control
  • Culinary: Food preparation, cooking techniques, and knowledge of food safety
  • Cash Handling: Proficient with cash registers, accurate transactions, and basic accounting
  • Organizational: Attention to detail, efficient multitasking, and maintaining cleanliness

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Back of House Cook

Chick-fil-A
12.2024 - 04.2025

Housekeeper

Bob Copper
01.2016 - Current

Cashier/Cook

Filiberto's
12.2015 - 07.2023

Cashier/Cook/Manager

McDonald's Restaurant
01.2000 - 12.2009

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MARIA GUADALUPE MARTINEZ RAMOS