Maria Guajardo
Nacogdoches,TX
Summary
To obtain a challenging position in an organized business with advancement opportunities. Flexible hard worker ready to learn and contribute to team success.
Overview
24
24
years of professional experience
Work History
Patient Access Representative
Baylor St Luke's Medical Group
Lufkin, TX
01.2019 - Current
- Coordinate daily business aspects of the office, schedule patient's appointments
- Day-to-day front office duties such as answering multiple phone lines and checking patients in and out
- Scan and process all incoming referrals in the patient's account
- Day-end reporting and deposits sent to the administration
- Obtain pre-authorization for surgeries and office visits, as well as verify all patient's insurance
- Communicated financial obligations to patients and collected fees at the time of service
- Organized and maintained a clean, efficient, and confidential work area.
Office Coordinator/ Medical Biller
Pioneer Heart Care
Nacogdoches, TX
01.2001 - 01.2019
- Manage the day-to-day operations of clinic staff
- Perform financial daily reports
- Coordinate daily business aspects of the office as well as organize all business meetings
- Manage payroll and send it accounting office
- Manage provider certifications
- Billed all office & hospital procedures
- Post Medicare, Medicaid & Private Insurance EOBS in patient's account
- Schedule patient's hospital procedures
- Ordered and distributed office supplies while adhering to a fixed office budget
- Complete insurance forms, and mail monthly invoice statements to patients
- Answer multi-line phone system & handle caller's inquiries, take a message
- Serve as the first point of contact for patient complaints
- Investigate and reconcile all complaints
- Obtained pre-certification, verification of eligibility, and referrals
- Triage patients
- Assist in Holter/Event Monitors, EKG and PT-INR, Stress test, Stress Echo
- Authorized medication refills and provided detailed prescription information to pharmacies.
Education
GED -
Mission High School
Mission, TXSome College (No Degree) in Business Communications -
Angelina College
Lufkin, TXSkills
- Strong organization skills
- Clerical
- Energetic work attitude
- Payment processing
- Active listening skills
- Collaboration
- Insurance company knowledgeable
- Time Management
- Multitasking
- Problem-Solving
- Critical Thinking
- Knowledge of CPT 10 & ICD 10 Codes
- Knowledge of Medical Terminology
Timeline
Patient Access Representative
Baylor St Luke's Medical Group
01.2019 - Current
Office Coordinator/ Medical Biller
Pioneer Heart Care
01.2001 - 01.2019
GED -
Mission High School
Some College (No Degree) in Business Communications -
Angelina College