Maria Guerra
Palmdale,CA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
27
27
years of professional experience
Work History
Server
Red Robin
12.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Vast exposure to the commonly arising troubles at cash counters and abilities to find innovative remedies for situations.
- Exceed sales and merchandised expectations by positively promoting the products represented by the company.
- Open and closing duties, cash and credit handling procedures.
Server
Red Lobster
06.2002 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Professional Driving Instructor
Angel Driving School
01.2001 - 12.2002
- Coordinated training schedules with students to accommodate their availability and ensure consistent progress was made.
- Conducted mock exams for students preparing for their license tests, providing valuable experience in test-taking conditions and improving confidence levels prior to the actual exam date.
- Ensured student safety by maintaining strict adherence to state laws, traffic regulations, and safe driving practices.
- Increased overall pass rates with tailored teaching methods that catered to the unique learning styles of each student.
- Facilitated group discussions on road safety topics, encouraging peer-to-peer learning and increasing overall understanding of responsible driving habits.
Medical Assistant
Dr Bansin Bora
09.1997 - 02.1999
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
Certificate - Medical Assisting Certification
Bryman College
Reseda1996
Some College (No Degree) - Respiratory Therapy
Antelope Valley College
Lancaster, CAHigh School Diploma -
Palmdale High School
Palmdale, CA07.1995
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
Timeline
Server
Red Robin
12.2021 - Current
Server
Red Lobster
06.2002 - Current
Professional Driving Instructor
Angel Driving School
01.2001 - 12.2002
Medical Assistant
Dr Bansin Bora
09.1997 - 02.1999
Certificate - Medical Assisting Certification
Bryman College
Some College (No Degree) - Respiratory Therapy
Antelope Valley College
High School Diploma -
Palmdale High School
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