Maria Gutierrez
Amazon
North Las Vegas,Nevada
1
Language
28
years of professional experience
Dynamic professional with extensive experience in furniture sales and management, consistently upholding high standards and delivering exceptional results. Additional expertise in inventory management, customer relations, and sales strategy. Proven track record in logistics and warehouse operations, maintaining accuracy and efficiency while excelling in organization. Recognized for adaptability and reliability in fast-paced environments, contributing to overall team success.
Work History
Warehouse Worker
3 Years 11 Months- Stowed incoming products in designated locations using warehouse management procedures.
- Inspected packages for damage and resolved order discrepancies before shipment.
- Loaded and unloaded trailers while following safety and lifting guidelines.
- Maintained clean, organized work areas to support efficient workflow.
- Consistently lifted materials weighing as much as 50 pounds for up to ten hour shifts.
- Inspected returned merchandise for damage, missing parts, and resalable inventory status.
Sales Manager
5 Years- Managed daily performance of sales team to achieve targeted improvement goals.
- Ensured operational targets are met - sales, collections and profits by coordinating team efforts and monitoring progress.
- Opened lease agreements for new and referred clients.
- Maintained positive retailer relationships through open communication and collaboration.
Account Manager
6 Years- Developed long-term relationships with customers through personalized service to manage customer accounts and contracts.
- Managed collection of payments on active and past-due accounts, ensuring timely transactions.
- Maintain accurate records of past-due activity.
- Managed furniture and appliance sales.
- Collaborated with sales team to meet weekly goals and acquire new clients.
Customer service
7 Years- Attended to customer calls, inquiries, and concerns until satisfaction was met.
- Collected payment methods from customers at point of sale.
- Supported sales team on the floor to enhance customer experience.
- Handled cashier drawer and daily store deposits.
Customer service
4 Years- Reviewed credit reports to assess customer eligibility for financing.
- Coordinated furniture deliveries to ensure timely and accurate service.
- Managed collection calls with clients to discuss account status.
Education
High School Diploma
Skills
Inventory management
Customer service management
Employee training and hiring
Leadership and team building
Credit approval
Warehouse operations
Performance analysis
Warranty promotion and sales
Delivery coordination
Sales strategy development
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Worker
Amazon
06.2022 - 05.2026Read More
Sales Manager
AcceptanceNOW
01.2016 - 01.2021Read More
Account Manager
The Rental Store
01.2010 - 01.2016Read More
Customer service
Bargain City
01.2003 - 01.2010Read More
Customer service
Heilig-Meyers Furniture
01.1998 - 01.2002Read More
Atwater High School
High School Diploma
Read More