Maria Hernandez
Oxnard,CA
Summary
Dynamic professional with a proven track record at T-Mobile, excelling in mentoring and coaching teams. Skilled in business development, I successfully implemented marketing initiatives that drove growth. Committed to fostering relationships and ensuring compliance. High-achieving management professional possessing excellent communication, organizational, and analytical skills. Devises innovative solutions to resolve business and technology challenges. Hands-on assistant manager recognized for flawless execution and finding solutions to complex problems. Commended for unexcelled record of exceeding sales targets within deadlines.
Overview
18
18
years of professional experience
Work History
Assistant Store Manager
T-Mobile
Port Hueneme, CA
12.2012 - Current
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Ensured compliance with all safety regulations throughout the store premises.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Created promotional campaigns to increase brand awareness and attract new customers.
Dental Assistant
Glenview Dental
Ventura, CA
04.2007 - 12.2012
- Conducted routine maintenance of equipment used in dentistry operations.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Ensured compliance with infection control policies and procedures.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
Education
Bachelor of Arts - Business Administration
UNIVERSITY OF ARIZONA GLOBAL CAMPUS
Chandler, AZ08-2023
Skills
- Mentoring and coaching
- Relationship building and management
- Work Planning and Prioritization
- Performance evaluation
- Business development and planning
- Cash auditing
- Budgeting and cost control
Timeline
Assistant Store Manager
T-Mobile
12.2012 - Current
Dental Assistant
Glenview Dental
04.2007 - 12.2012
Bachelor of Arts - Business Administration
UNIVERSITY OF ARIZONA GLOBAL CAMPUS
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