Maria Hernandez
Los Angeles,CA
Summary
An organized and motivated individual, eager to utilize time management and organization skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
14
14
years of professional experience
Work History
Claims Representative
National Carriers, Inc.
Liberal, KS
06.2011 - 01.2025
- Evaluated and analyzed insurance claims to determine validity and establish accurate payout amounts
- Collaborated with legal and compliance teams to ensure adherence to industry regulations and standards.
- Prepared detailed reports outlining findings and recommendations for further action on claims.
- Managed a caseload of over 150 claims simultaneously while maintaining high accuracy levels.
- Conducted regular follow-ups with claimants to provide updates and gather additional information as needed.
- Resolved disputes and negotiated settlements in a manner that satisfied both the claimant and the company.
- Maintained comprehensive records of all claim activities and communications for future reference.
- Reviewed and approved claim payments in accordance with company policies and state regulations.
- Investigated claims by interviewing claimants and witnesses, gathering evidence to support findings.
Education
High School Diploma - undefined
David Starr Jordan High
Los Angeles, CA01.2005
Skills
- Claims handling and processing
- Negotiation and settlement
- Problem-solving and decision-making
- Attention to detail and accuracy
- Customer service
Languages
Spanish
English
Timeline
Claims Representative
National Carriers, Inc.
06.2011 - 01.2025
High School Diploma - undefined
David Starr Jordan High