Maria Hernandez
Minks
Las Vegas,NV
9
years of professional experience
Professional in hospitality with thorough preparation for providing exceptional service. Skilled in customer engagement, multitasking, and maintaining clean and organized workspace. Strong focus on team collaboration and achieving results, ensuring adaptability with changing needs. Known for reliability, friendly demeanor, and ability to create welcoming environment.
Work History
COCKTAIL SERVER
3 Months- Deliver exceptional customer service in fast-pace environment, ensuring guest satisfaction with prompt and friendly service.
- Manage multi-tasking effectively by taking orders, serving beverages, and processing payments efficiently.
- Implement best practices for cleanliness and organization in serving areas, enhancing overall guest experience.
- Provide attentive service, regularly checking in on guests to ensure their needs are met.
- Develop strong relationships with regular guests, creating personalized experiences that encourage loyalty.
- Collaborate with bartenders to ensure timely preparation of drinks for efficient service.
COCKTAIL SERVER
1 Year- Provided exceptional guest service in a fast-paced hospitality environment.
- Contributed to team success by assisting co-workers during high-volume periods as needed.
- Anticipated guest needs and provided proactive service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
SALES MANAGER
4 Years 6 Months- Implemented inventory management systems to optimize stock levels and reduce waste.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
MACHINE OPERATOR
2 Years- Returned to the company and maintained productivity and quality standards in a fast-paced environment.
- Operated machinery to ensure efficient production of natural food products.
- Monitored equipment performance, identifying and troubleshooting issues promptly.
TECHNICAL SUPPORT REPRESENTATIVE
7 Months- Resolved technical issues for customers utilizing ticketing systems and remote support tools.
- Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
MACHINE OPERATOR
1 Year 11 Months- Operated production equipment while maintaining quality and safety standards.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
Education
High School Diploma
Skills
Guest Relations
Team Leadership
Employee Training
Cash Handling
Inventory Control
Problem Resolution
Hospitality Operations
POS Systems
Customer service
Handling large groups
Alcohol awareness
Speed and efficiency
Reliability and punctuality
Cleaning and sanitization
Safe food handling
Complaint resolution
Coordinating with bartenders
Strong communication skills
Languages
Spanish
Native or Bilingual
Timeline
COCKTAIL SERVER
Minks
04.2026 - CurrentRead More
COCKTAIL SERVER
Teasers
02.2025 - 02.2026Read More
SALES MANAGER
Sky Smoke Shop
08.2021 - 02.2026Read More
MACHINE OPERATOR
Reds All Natural
10.2019 - 10.2021Read More
TECHNICAL SUPPORT REPRESENTATIVE
MarketSource
03.2019 - 10.2019Read More
MACHINE OPERATOR
Reds All Natural
04.2017 - 03.2019Read More
West High School
High School Diploma
Read More