Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diajanae Hillard

Houston,TX

Summary

Highly motivated individual with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Very dedicated to applying excellent communication skills when interacting with others. Hardworking, reliable, with a great ability to succeed at any given task. Organized, proactive, and punctual with a team oriented mentality.

Overview

3
3
years of professional experience

Work History

Cocktail Server

C. Baldwin Hotel
Houston, TX
02.2022 - Current
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Hostess

Guard And Grace
Houston, TX
03.2021 - 02.2023
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Provided menus and answered questions about menu items and specials.
  • Managed reservations, waitlists, and special requests for large parties.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.

Education

High School Diploma -

Energy Institute High School
Houston, TX
05.2019

Psychology

Houston Christian University

Nursing

Prairie View A & M University
Prairie View, TX

Skills

  • Verbal and Written Communication
  • Teamwork and Collaboration
  • Phone and Email Etiquette
  • Guest Relations
  • Energetic and Enthusiastic
  • Customer Service
  • Punctual and Reliable
  • Transaction Processing
  • Guest Registration
  • Reservation Management
  • Cash Handling
  • Tour Arrangements
  • Problem-Solving
  • Computer Skills
  • Hospitality Services

Timeline

Cocktail Server

C. Baldwin Hotel
02.2022 - Current

Hostess

Guard And Grace
03.2021 - 02.2023

High School Diploma -

Energy Institute High School

Psychology

Houston Christian University

Nursing

Prairie View A & M University
Diajanae Hillard