Maria Horta
Weston,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A hardworking and passionate job seeker with strong organizational skills. Ready to help coworkers achieve important goals.
Overview
3
3
years of professional experience
Work History
Hostess Manager
Mizu Sushi Japanese Restaurant
103 N Union Ave, Cranford, NJ 07016
09.2020 - 07.2023
- Interacted with guests to obtain positive or negative feedback and constructively apply information.
- Monitored customer satisfaction through table touching, floor presence, focus groups, and responding to customer inquiries.
- Participated on the floor during service to set and monitor performance standards and rectify staff or guest issues.
- Adhered to cash handling and reconciliation procedures to monitor and control cash and receipts.
Volunteer
Cranford High School
Cranford, NJ
09.2021 - 06.2023
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Created informational and fun activities for children and parents.
Restaurant Waitress
Old City Cafe & Grill
Cranford, NJ
09.2020 - 06.2021
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
Cranford High School
Cranford, NJSkills
- Serve Customers
- Phone Inquiries
- Supply Ordering and Management
- Guest Satisfaction
- Calm and Pleasant Demeanor
- Dining Reservations
- Counting Money
- Employee Performance Evaluations
- Managing Deliveries
- Investigating Complaints
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Volunteer
Cranford High School
09.2021 - 06.2023
Hostess Manager
Mizu Sushi Japanese Restaurant
09.2020 - 07.2023
Restaurant Waitress
Old City Cafe & Grill
09.2020 - 06.2021
High School Diploma -
Cranford High School