Maria I. Gavina
855 Munhall Av Saint Charles,IL
Summary
To obtain a position that will allow me to demonstrate my strong interpersonal and organizational skills, along with my ability to plan and manage time efficiently to meet deadlines within a fast-paced environment.
Department Leader Kane County Health Department Superior organizational and problem-solving skills Simultaneous and Consecutive Bilingual English/Spanish Certified Medical and Legal Interpreter Investigator
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Liaison, Interpreter & Investigator
Kane County Public Defender's Office
01.2014 - Current
- Facilitate and maintain privacy and effective communication between two parties that do not speak a similar language by converting one spoken or written language to another
- Convert written materials from one language into another
- Enter screening/assessment, intake information, and progress hearing into the program database for court hearing purposes
- Translate foreign languages for clients in the County Jail
- Translate languages at meetings such as attorney-client meetings, preliminary hearings, arraignments, depositions, transcribing videos, interviews, and statements for trials
- Scan and download discovery from various police agencies to client files
- Interview informants, suspects, and witnesses to ascertain alibis, clues, time frames, and possible suspects
- Prepare investigative reports, Certify paperwork, serve subpoenas on those required to testify or submit evidence before the court; and coordinate witness court appearances
- Provide everyone with great respect and outstanding customer service
- Respond to mail, emails, and fax correspondence
- Preserve video from various camera systems utilized by the police
Collections Rep, Accounts Receivable Representative
Alexian Brother's Behavioral Health
10.2008 - 01.2014
- Accurately enter/update patient information in the practice management system
- Identifies payer source, verifies insurance eligibility, financial status
- Answers telephone in a timely and polite manner
- Interact with customers to resolve outstanding issues
- Reconcile Accounts Receivable, Accounts Payable to the General Ledger
- Make daily collection calls
- Prepare and maintain various reports
- Calculating and checking to make sure payments, amounts, and records are correct
- Handled 75 outbound and inbound calls daily intending to collect owed debt.
Education
High School Diploma -
Elgin High School
1200 Maroon Dr. Elgin, IL 6012001.1993
Some College (No Degree) - Legal Interpreting
Waubonsee Community College
18 River St. Aurora, IL 60506Skills
- Organizational skills
- Problem-solving skills
- Bilingual English/Spanish
- Certified Medical Interpreter
- Certified Legal Interpreter
- Investigator
Certification
Certified Medical Interpreter, Investigator for Public Defenders Office
Timeline
Office Liaison, Interpreter & Investigator
Kane County Public Defender's Office
01.2014 - Current
Collections Rep, Accounts Receivable Representative
Alexian Brother's Behavioral Health
10.2008 - 01.2014
High School Diploma -
Elgin High School
Some College (No Degree) - Legal Interpreting
Waubonsee Community College
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