Maria Jacobson
Fort Hood,TX
Summary
Resourceful and detail-oriented professional with over two years of combined experience in insurance verification, customer service, and administrative roles. Skilled in handling patient information, communicating with healthcare teams, and managing appointment scheduling. Strong multitasking and problem-solving abilities, computer proficient, and dedicated to providing quality patient care. Seeking to leverage strengths as a medical assistant.
Overview
7
7
years of professional experience
Work History
Insurance Specialist
7 To 7 Dental
San Antonio, Texas
10.2024 - 05.2025
- Verified dental insurance for numerous patients, ensuring accuracy and timely processing.
- Answered representative calls for insurance confirmations and managed appointment scheduling across multiple dental offices.
- Communicated appointment details to patients and multiple dental locations while maintaining patient confidentiality.
- Utilized healthcare computer systems for scheduling and documentation.
Cashier / Customer Service
Lowe's
San Antonio, Texas
05.2024 - 10.2024
- Greeted and assisted customers, resolving inquiries efficiently.
- Managed in-store and online transactions and provided customer support in a fast-paced environment.
Fulfillment Associate
Amazon
San Antonio, Texas
06.2023 - 05.2024
- Ensured accurate and timely order fulfillment, contributing to customer satisfaction.
- Operated electronic systems for inventory and shipment processing.
Appointment manager
National Innovative Solutions
Abingdon, Maryland
07.2020 - 05.2023
- Reviewed new janitorial contracts to ensure compliance with standards.
- Coordinated meetings and schedules for contract discussions.
- Organized daily workflows for janitorial technicians at assigned contract locations.
Retail Associate
Calvin Klein
San Marcos, Texas
06.2018 - 06.2020
- Delivered positive customer experiences and maintained high standards of store organization.
Education
Bachelor of Science - Forensic Anthropology
Texas State University
San Marcos, TX08.2025
Bachelor of Arts - Anthropology
University of Montana
Missoula, MT01.2018
Diploma -
Grapevine High School
Grapevine, TX01.2015
Skills
- Insurance Verification
- Patient Scheduling & Communication
- Medical Records Management
- Customer Service
- Multitasking
- Attention to Detail
- Computer Skills (Scheduling & Documentation Systems)
- HIPAA & Patient Confidentiality Awareness
- Leadership & Teamwork
References
Available upon request
Timeline
Insurance Specialist
7 To 7 Dental
10.2024 - 05.2025
Cashier / Customer Service
Lowe's
05.2024 - 10.2024
Fulfillment Associate
Amazon
06.2023 - 05.2024
Appointment manager
National Innovative Solutions
07.2020 - 05.2023
Retail Associate
Calvin Klein
06.2018 - 06.2020
Bachelor of Science - Forensic Anthropology
Texas State University
Bachelor of Arts - Anthropology
University of Montana
Diploma -
Grapevine High School
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