Shift Lead/ Barista
Java Espress / Kool Beanz Cafe
Idaho Falls, ID
01.2018 - 01.2020
- Trained and supervised workers to maintain store policies and optimize staffing patterns.
- Handled customers complaints with professionalism in mind.
- Restocked and sanitized stations to maintain food and safety regulations.
- Memorized a wide range of specialty drinks and food options.
- Encouraged a friendly atmosphere by greeting and speaking to customers with enthusiasm and respect.