Maria Jones
206 Ramsden Ave, La Vergne,TN
Summary
Dynamic Process Assistant at Amazon, adept at enhancing operational efficiency and team collaboration. Achieved a remarkable 40% increase in Pick and Stage rates while ensuring safety and quality standards. Skilled in coaching and mentoring, with a strong focus on performance management and effective communication. Proficient in Microsoft Office, driving productivity improvements.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Process Assistant
Amazon, LLC
La Vergne, USA
09.2020 - Current
- Ensured smooth communication between teams and managers in sortation and inbound operations.
- Optimized dock setup to maintain steady flow during shifts, managing inbound trailer placement.
- Assisted Area Manager in daily operations, enhancing workflow through coaching and mentoring team members.
- Managed shift setups and adjusted workflows to meet volume and safety standards.
- Led day-to-day operations in absence of leadership, driving significant productivity improvements.
- Increased Pick and Stage rates by over 40%, elevating DTN7's regional ranking while ensuring 115 injury-free days.
Team Member
Ingram Book
La Vergne, Tennessee
05.2018 - 09.2020
- Organized new printed books with meticulous attention to detail before finalization.
- Ensured timely completion of tasks in a fast-paced and precise environment.
Production Technician
Nissan
Smyrna, USA
07.2012 - 12.2017
- Ensured precision in part installation within Blackout Area to maintain operational integrity.
- Assisted Team Leader in managing tool and supply stock for uninterrupted production.
- Collaborated across departments during staffing changes to sustain workflow efficiency.
- Provided support to team members by offering assistance when ahead of schedule.
- Identified and repaired paint defects in DS6 Paint, sealing seams on Sealer Line to prevent leaks.
Education
Some College (No Degree) - Business Administration And Management
Tennessee State University
Nashville, TNSkills
- Effective communication
- Team collaboration
- Operational sortation
- Standard operating procedures
- Quality assurance
- Time management
- Problem solving
- Leadership
- Performance management
- Coaching and mentoring
- Training and development
- Microsoft Office proficiency
- Attention to detail
Certification
Security Analyst/ CyberSecurity
Accomplishments
Graduated with honors completing 200+ hours of coursework in cybersecurity.
Timeline
Process Assistant
Amazon, LLC
09.2020 - Current
Team Member
Ingram Book
05.2018 - 09.2020
Production Technician
Nissan
07.2012 - 12.2017
Some College (No Degree) - Business Administration And Management
Tennessee State University