Sales professional with extensive experience in industrial engine and parts sales. Successfully managed a regional territory, building long-term customer relationships and developing new business opportunities. Demonstrated expertise in account management, quoting, and logistics coordination to enhance customer satisfaction.
Overview
14
14
years of professional experience
Work History
Regional Sales Representative
Waukesha Pearce Industries
Houston, TX
10.2015 - 07.2026
Managed and expanded a regional territory by maintaining existing customer accounts while developing new business opportunities.
Identified sales opportunities and communicated leads to account teams and management.
Built and maintained strong relationships with customers and key decision-makers.
Worked closely with regional managers, branch managers, and account teams to ensure customer satisfaction.
Coordinated timely delivery of products and services while resolving customer concerns.
Prepared and developed customer quotations for equipment, parts, and services.
Participated in strategic account planning and customer development initiatives.
Maintained extensive knowledge of WPI’s products, services, and aftermarket solutions.
Consistently provided exceptional customer service and sales support throughout the region.
Inside Sales Parts Specialist
Waukesha Pearce Industries
06.2013 - 10.2015
Prepared detailed quotations for parts, equipment, and service opportunities.
Interpreted specifications and customer requirements to recommend appropriate solutions.
Identified and forwarded sales opportunities to outside sales personnel.
Supported outside sales representatives as primary contact, enhancing customer relationships and satisfaction.
Assisted with disposition quotes and provided sales support, streamlining processes for outside sales personnel.
Coordinated shipments to ensure timely delivery, contributing to customer satisfaction and order accuracy.
Maintained customer records and opportunities within the CRM system.
Prepared submittals, installation documentation, and other customer support materials.
Delivery Driver
Waukesha Pearce Industries
07.2012 - 06.2013
Delivered parts and products to customer locations safely and on schedule.
Pulled, packaged, and prepared warehouse orders for delivery, supporting efficient order dispatch.
Processed customer orders via phone, email, fax, and in-person, ensuring timely fulfillment.
Verified order accuracy through serial number cross-referencing and system entry.
Processed customer returns, vendor returns, and core returns.
Received inventory into the company system.
Supported warehouse operations with will-call orders and branch transfers.
Skills
Regional Sales & Territory Management
Business Development
Account Management
New customer acquisition
Customer management
CRM management
Sales forecasting
Pipeline management
Order Management
Quotation preparation
Proposal preparation
Technical Sales
Product knowledge
Territory management
Account development
Industrial Engine & Parts Sales
Effective communication
Negotiation skills
Sales negotiation
Problem Solving
Team collaboration
Time management
Microsoft Office Suite
Relationship Building
Business development
New customer acquisition
Professional Experience Highlights
Progressed through three increasingly responsible positions within Waukesha Pearce Industries over a 14-year career.
Developed long-term customer relationships resulting in repeat business and continued account growth.
Extensive experience supporting industrial, oil & gas, and power generation customers through parts and service sales.
Strong understanding of aftermarket parts, equipment, logistics, and technical customer support.