Maria Lee
Munroe Falls
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Focused professional motivated to deliver seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Summa Health
Akron
01.2021 - Current
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Scheduled appointments for patients via phone and in person.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Handled general office duties to support administrative staff during peak hours.
- Registered new patients into practice management software program accurately entering demographic information.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Cleaned and maintained medical equipment following procedures and standards.
Education
Certificate of Technical Studies - Medical Assistant
Fortis College
Cuyahoga Falls, OH01-2021
Skills
- HIPAA compliance
- Electronic health records
- Medical terminology
- Patient scheduling
- Office administration
- Diagnostic testing
- Medical record management
- Communication skills
- Customer service
- Team collaboration
- Attention to detail
- Problem solving
- Time management
- Medical assistant
- Patient interviewing
- EKG set up and monitoring
- Appointment setting
- Restocking lab supplies
- Patient consent verification
- Patient-focused care
- Vital signs and examinations
- Electronic medical records
- Sterilization techniques
Certification
- CCMA
Affiliations
- Food Bank Volunteer
As a dedicated volunteer I assist in various tasks to ensure the efficient operation of the facility and support individuals in need. My responsibilities include sorting and organizing food donations, preparing food packages for distribution, and ensuring that all items are properly stocked and categorized. I also help with inventory management, maintain cleanliness in storage areas, and collaborate with team members to organize community events and outreach programs. Through this role, I’ve gained valuable experience in team coordination, problem-solving, and providing compassionate service to individuals facing food insecurity. My work at the food bank has reinforced my commitment to community support and has developed my skills in both customer service and logistical operations.
Timeline
Medical Assistant
Summa Health
01.2021 - Current
Certificate of Technical Studies - Medical Assistant
Fortis College