Summary
Overview
Work History
Education
Skills
About Me
E D U C A T I O N
E X P E R I E N C E
Communication Skills
Languages
Timeline
Generic
Maria Lizarraga

Maria Lizarraga

Summary

Skilled multitasker with a superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

5
5
years of professional experience

Work History

Server

Cheesecake Factory Inc
08.2022 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Photographer

Freelancer
09.2020 - Current
  • Captured stunning images by utilizing various lighting techniques and creative compositions.
  • Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
  • Showcased diverse photography styles for clients to choose from, increasing portfolio versatility.
  • Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
  • Developed strong relationships with clients through clear communication and professionalism.
  • Contributed to marketing materials with compelling visual content to increase brand awareness.
  • Streamlined photo selection process for clients using online galleries and proofing systems.
  • Digitally edited photos to enhance appearance.
  • Took photos from different angles and perspectives to capture perfect images.

Social Media Content Creator

New Rules
09.2019 - 10.2020
  • Enhanced brand awareness by creating engaging and shareable social media content.
  • Increased audience engagement through the development of tailored content for each platform.
  • Developed an effective social media strategy, resulting in consistent growth in followers and engagement rates.
  • Crafted compelling copy for various platforms to drive user interest and interaction.
  • Collaborated with influencers to create sponsored content, expanding brand exposure and attracting new followers.
  • Conducted hashtag research to improve post visibility on various platforms, driving organic follower growth.

Bilingual Customer Service Representative

Scotiabank
03.2019 - 08.2019
  • Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
  • Streamlined communication for non-English speaking customers, providing accurate translations of company policies and product information.
  • Collaborated with team members to improve overall call center efficiency and performance, resulting in reduced wait times and increased productivity.
  • Maintained high levels of customer satisfaction through empathetic listening, timely problem resolution, and personalized attention.
  • Managed high-volume inbound calls, effectively prioritizing issues to ensure swift resolution and minimize hold times for customers.

Education

Multidisciplinary Studies AA -

Houston Community College
01.2024

Skills

  • Supply Restocking
  • Order Delivery Practices
  • Photo Editing
  • Client Relations
  • Digital Design
  • Retouching and Color Correction
  • Adobe Photoshop
  • Food Photography
  • Social Media Marketing
  • Call Management
  • Customer Support
  • Social Media Content Campaigns

About Me

I have a strong work ethic cultivated since the age of fifteen, consistently demonstrating adaptability and resourcefulness in various roles. Known for my persistence and quick learning abilities, I thrive in deciphering the core elements of any job and devising effective strategies to excel. My passion lies in every facet of digital media, from capturing compelling product visuals to proficiently editing and promoting content. When fully committed to a task, I dedicate my mind and soul to ensuring exceptional outcomes.

E D U C A T I O N

Houston Community College, Multidisciplinary Studies AA, 2024, 3.7, True

E X P E R I E N C E

  • Telemarketing Representative, CHAMELEON MEDIA, In this job, I used to call customers selling services and promotions offered by the company in Spanish and English.
  • Social Media Community Manager, NEW RULES, I was responsible for creating content for Instagram accounts, such as posts and stories, engaging with fans and followers, answering customer inquiries, and covering company events on social networks.
  • Freelance Photographer, As a photographer, I take high-quality photos of products, models, landscapes, and real estate, then retouch each image using Adobe Photoshop. Using DSLR and digital cameras, lenses, lighting equipment

Communication Skills

True

Languages

Spanish
Native or Bilingual
English
Full Professional
French
Elementary

Timeline

Server

Cheesecake Factory Inc
08.2022 - Current

Photographer

Freelancer
09.2020 - Current

Social Media Content Creator

New Rules
09.2019 - 10.2020

Bilingual Customer Service Representative

Scotiabank
03.2019 - 08.2019

Multidisciplinary Studies AA -

Houston Community College
Maria Lizarraga