MARIA LUISA GOMEZ
I am a very driven and dedicated individual .Hard work and progress has always been very important to me in any work field that I have been in. I look forward to new opportunities in any job and am always eager to better myself as well as take on new responsibilities and position if the opportunity is given. Also I have always enjoyed being able to help train or manage small staff and help others better their selves. This is as important to me as is customer service. I have always worked in job fields where taking care of the customer and making sure the service they are seeking has been taken care of. Being bilingual has been a huge help with this as I can take on that area of customer's and also gain their business and relationship. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Work History
Assistant Manager
6 Years 6 Months- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Loan Officer Assistant
- Achieved timely approvals through effective coordination of communication between clients and underwriting teams.
- Secured compliance by managing thorough document collection and verification for loan applications.
- Improved overall loan processing efficiency by streamlining application workflows.
Cashier
1 Year 4 Months- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Tallied cash drawer at beginning and end of each work shift..
- Received and processed customer payments.
Sales Assistant
1 Year 9 Months- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.