Maria Macas

• Greeted visitors and directed them to appropriate personnel.
• Created a welcoming environment that enhanced client experience.
• Organized incoming mail and distributed it to relevant departments.
• Manage client communications via emails and phone calls efficiently and courteously.
  
• Maintained a clean and welcoming reception area for guests.
• Collaborated with team members to improve front desk procedures.

Delivered exceptional white glove service to executives, board members, and high-profile clients while maintaining professionalism.

Coordinated logistics for meetings on the 42nd/43rd floors, ensuring all requirements were fulfilled.

• Collaborated with catering and AV teams to ensure seamless operations and setup for events.
• Responded to urgent requests via phone and email, prioritizing prompt communication.

Junior Coordinator Duties

• Scheduled meetings and communicated catering needs, room capacities, and AV requirements with Goldman Sachs employees.
• Maintained project timelines and ensured deadlines were met consistently.
• Recommended optimal room setups for various events while gaining knowledge of space capacities.
• Worked alongside coordinators to address last-minute requirements for upcoming meetings.
• Responded to urgent requests via phone and email, prioritizing prompt communication.
• Scheduled meetings and communicated catering needs, room capacities, and AV requirements with Goldman Sachs employees.
• Recommended optimal room setups for various events while gaining knowledge of space capacities.
  Worked alongside coordinators to address last-minute requirements for upcoming meetings.
  

Promotion: Client Center Team Lead
June 30, 2026 - Present

• Assisted with onboarding new employees by preparing necessary materials.
• Addressed staffing shortages by developing effective weekly schedules.Facilitated conflict resolution and supported healthy work-life balance among team members.
• Addressed staffing shortages by developing effective weekly schedules.
• Facilitated conflict resolution and supported healthy work-life balance among team members.
• Facilitated communication between departments to enhance collaboration.
• Acknowledged team members' achievements through consistent recognition.

• Provided administrative support to streamline team operations
• Secured funding and coordinated psychiatric services
• Organized fundraiser/auction to raise funds for community resources
• Helped clients find the right resources