Maria Martinez
Salinas,CA
Summary
Offering detail-oriented approach and commitment to patient care, eager to learn and develop in medical environment. Brings foundational understanding of medical terminology and electronic health records, with readiness to quickly acquire additional knowledge. Ready to use and develop skills in patient interaction and administrative support in medical assistant role. Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Cypress Healthcare Partners
Salinas, CA
09.2022 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Barista
Starbucks
Salinas, CA
05.2021 - 08.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Bakery Clerk
Safeway
Salinas, CA
06.2019 - 06.2020
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
Courtesy Clerk
Safeway
Salinas, CA
06.2018 - 06.2019
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
Education
Medical Assistant - Medical Assistant
Central Coast College
Salinas, CA06.2021
No Degree - Public Health Nursing
Hartnell College
Salinas, CA08.2019
Skills
- HIPAA Compliance
- Patient-focused care
- Reliable team player
- Procedure Assistance
- CPR
- Opening and closing duties
- Active listener
- Strong Work Ethic
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
Employee of the month
On July of 2024 I got awarded employee of the month at Cypress healthcare partners. I got recognized for always being a team player and my expertise.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Cypress Healthcare Partners
09.2022 - Current
Barista
Starbucks
05.2021 - 08.2022
Bakery Clerk
Safeway
06.2019 - 06.2020
Courtesy Clerk
Safeway
06.2018 - 06.2019
Medical Assistant - Medical Assistant
Central Coast College
No Degree - Public Health Nursing
Hartnell College